tag:blogger.com,1999:blog-8689506078297112665.post4948747333194347171..comments2023-10-08T08:33:55.549-04:00Comments on Unsuck DC Metro: Doors Yet Again!Unsuck DC Metrohttp://www.blogger.com/profile/02752056661298716293noreply@blogger.comBlogger22125tag:blogger.com,1999:blog-8689506078297112665.post-80236417013232489202009-12-20T21:21:18.200-05:002009-12-20T21:21:18.200-05:00Charlie, you did exactly what anyone who has this ...Charlie, you did exactly what anyone who has this experience should do. Get the car #, the (exact) time, location and the direction of the train. Make the call to customer service.<br /><br />A friend of mine deals with these complaints. He said that because it is a personnel issue, the managers can't tell you what action was taken. But, he assured me that complaints are taken seriously. He also said that progressive action has to be taken (the whole union thing).Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-14914838003989820812009-12-19T16:53:27.102-05:002009-12-19T16:53:27.102-05:00Charles here. I wrote this post.
Thanks for all o...Charles here. I wrote this post.<br /><br />Thanks for all of the great comments.<br /><br />Is it an emergency when you cannot get off at your stop? No. That is just an inconvenience.<br /><br />Is it an emergency when people are stuck in the doors? Yes. And that is what I reported on the intercom.<br /><br />Is it an emergency when people are stuck in the doors and the train starts to move? Absolutely. This did NOT happen, but that’s what I was afraid of.<br /><br />As a former first responder, I trust my judgment on what is an emergency and what is not.<br /><br />It’s been almost a month and Metro has not been in touch with me. This fact is more troubling than the incident itself. I’ve seen a lot of Metro employees walking around with Supervisor badges on their uniforms. What would it take for one of those people to call me and explain the situation?<br /><br />I grew up with Metro. I remember when the Red Line smelled new. It makes me sad to see how far our system has fallen.Unknownhttps://www.blogger.com/profile/14816982233195644610noreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-91472550195644829642009-12-19T16:43:24.666-05:002009-12-19T16:43:24.666-05:00This comment has been removed by the author.Unknownhttps://www.blogger.com/profile/14816982233195644610noreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-81263774179569524322009-12-18T09:39:25.963-05:002009-12-18T09:39:25.963-05:00The same thing happens in the last car at Union St...The same thing happens in the last car at Union Station (going toward Shady Grove) every morning. About 1/3 of the people make it off the train before they announce that the doors are closing, and no one's made it onto the train yet. Either they need to hold the doors longer, have someone be aware of the rear of the train, and/or make some kind of marker on the platform that indicates the end of the 6 car trains so that people know how far down the platform to go. It's just ridiculous, and it does not encourage the people trying to get ON the train to wait for people to get OFF the train if there will be no time for them to make it on the train. If this keeps up, no one will be able to get out of the train because the people boarding will just ambush as soon as the doors open.<br /><br />MetroFAILElizabethhttps://www.blogger.com/profile/02006895911308194821noreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-41944137478837173162009-12-18T09:26:45.647-05:002009-12-18T09:26:45.647-05:00What a great idea! Shame that most cars I am in I...What a great idea! Shame that most cars I am in I can barely hear a mumbled announcement... ;)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-78195870678069829322009-12-18T00:34:23.705-05:002009-12-18T00:34:23.705-05:00make it a requirement to announce train # at each ...make it a requirement to announce train # at each stop - that might add a little (just a little bit) accountability?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-65997361100338289712009-12-17T22:45:20.919-05:002009-12-17T22:45:20.919-05:00ill say what i said on the FB page. we don't ...ill say what i said on the FB page. we don't need remarks, we need accountability.jared hautamakinoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-3596146229077831982009-12-17T16:23:03.433-05:002009-12-17T16:23:03.433-05:00@dude
sorta have one:
http://unsuckdcmetro.blogs...@dude<br /><br />sorta have one:<br /><br />http://unsuckdcmetro.blogspot.com/2009/07/dissatisfied-with-metro-board-and-gm.htmlUnsuck DC Metrohttps://www.blogger.com/profile/02752056661298716293noreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-60116898736208003352009-12-17T16:20:29.088-05:002009-12-17T16:20:29.088-05:00You know, this blog should set up some kind of onl...You know, this blog should set up some kind of online complaint email thingy where readers could send form emails to the relevant offices (hell, get cat-man's email, the mayor's office, the union, and a newspaper) on specific issues like this. I'd like to see Willy Love sanctioned for this.the dudehttp://www.google.comnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-57188809666662456422009-12-17T13:26:31.204-05:002009-12-17T13:26:31.204-05:00Someone should forward this to Senator Barbara Mik...Someone should forward this to Senator Barbara Mikulski...she has taken an interest in metro lately...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-27482228613777896062009-12-17T13:23:32.854-05:002009-12-17T13:23:32.854-05:00Incidents such as this happen much more frequently...Incidents such as this happen much more frequently than these few comments would indicate. Most people don't bother to complain given Metro's complete lack of communication and follow-up. Train operators have been closing the doors much more quickly than in the "olden" days when station stops were longer. One of these days someone WILL lose an arm or a leg and what will Metro do? Yak, talk, promise change and then .... nothing.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-45820784465604415382009-12-17T11:00:38.689-05:002009-12-17T11:00:38.689-05:00This is extremely disturbing, and incidences like ...This is extremely disturbing, and incidences like it make me do everything in my power to avoid Metrorail.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-6364235165381321682009-12-17T10:55:46.422-05:002009-12-17T10:55:46.422-05:00Wow. That is ridiculous. Good for you, post wri...Wow. That is ridiculous. Good for you, post writer, for going to so much effort to notify WMATA of a very bad and dangerous employee. They had better follow up with you. I'm afraid all they'll end up saying is that he was protected by the union and he'll end up getting a raise instead of being fired.<br /><br />ANONYMOUS:<br />People not being able to exit a train at their destination is an emergency. Don't be surprised if people start acting like Brazilians and setting trains on fire after they have had to break out of a car.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-83622479869279346712009-12-17T10:28:20.878-05:002009-12-17T10:28:20.878-05:00Happened to me once on a Yellow line headed to Hun...Happened to me once on a Yellow line headed to Huntington during the evening rush. I boarded at Gallery Pl headed to Pentagon City and at every stop the female operator got on the intercom and was very stern about people not trying to hold open the doors. Sounded like the regular schpeal to me, but when we got to Pentagon City (a popular place for folks to get off) the doors closed after about 10-12 seconds when not even half of the people (myself included) on the car were able to get off. A whole group of us had to practically storm off the train at Crystal City (and then ride back to Pentagon City) just to get off the darn train.<br /><br />Now I understood why everyone at every station between Gallery Pl and Pentagon City was blocking the doors and "holding up" the train.<br /><br />I also find myself rushing to get off trains at busy stations during rush hour just so I don't get stranded on the train again. So frustrating.Stevehttps://www.blogger.com/profile/02809162001634963666noreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-79348319625977633672009-12-17T09:58:20.605-05:002009-12-17T09:58:20.605-05:00Nobody was stuck in the doors. Not an emergency.Nobody was stuck in the doors. Not an emergency.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-60267430514463801482009-12-17T09:45:15.477-05:002009-12-17T09:45:15.477-05:00Just had something like this happen at Gallery Pla...Just had something like this happen at Gallery Place on a Red Line last night too - operator pulls up, lets maybe 80-90% of people get off, almost nobody gets on, then zooms off with a near-empty train after yelling over the intercom at people to stop holding the doors.<br /><br />And just to add that extra dash of fun, it took probably 15 minutes for the next train to show up, about 10 of that with no announcement whatsoever from Metro and the board steadily counting down on all the listed trains.<br /><br />Anonymous@9:23 - do you really think it matters? Between this and the other such incidents lately, I have a very hard time believing that they would respond properly even if it was an emergency.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-90449818495087235662009-12-17T09:42:19.994-05:002009-12-17T09:42:19.994-05:00It is an emergency when you are STUCK.It is an emergency when you are STUCK.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-9664493042812033802009-12-17T09:39:43.874-05:002009-12-17T09:39:43.874-05:00I wonder how many complaints metro receives if 2 o...I wonder how many complaints metro receives if 2 operators were kept busy for 17 minutes. Good work, Charles, on doing the hard work necessary to keep people accountable.<br /><br />Metro needs to get their act together. Odds are, once they read this post, you'll get a call back. Then, once the attention dies back down, they'll go back to ignoring their customers yet again.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-87928323797826632382009-12-17T09:37:37.284-05:002009-12-17T09:37:37.284-05:00@anon@9:23
Umm ... how are doors closing with peop...@anon@9:23<br />Umm ... how are doors closing with people in them not classified as an EMERGENCY in your world?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-14674230696322655872009-12-17T09:35:12.116-05:002009-12-17T09:35:12.116-05:00You want to know what they real emergency is? Oper...You want to know what they real emergency is? Operators sacrificing limbs for their frustration that they are falling behind schedule running their train.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-56016690884315842352009-12-17T09:23:23.614-05:002009-12-17T09:23:23.614-05:00Don't use the intercom unless it is an EMERGEN...Don't use the intercom unless it is an EMERGENCY, please.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8689506078297112665.post-71876465081462097322009-12-17T09:20:34.417-05:002009-12-17T09:20:34.417-05:00You were praiseworthy diligent in your efforts!! B...You were praiseworthy diligent in your efforts!! But wow, does it really show the instituionalized entrenchment of the "Metro Mentality" even at the higher levels...Shameful and demoralizing. Whither thou goest, metro...?!?Anonymousnoreply@blogger.com