Showing posts with label escalator outage. Show all posts
Showing posts with label escalator outage. Show all posts

Friday, March 20, 2009

Bravo Red Line Riders!


By Tim Casey, contributing writer

Every now and then, you'll read a story about people walking by a dying or dead person without giving so much as a glance, but today I saw something on the Red Line that restored my faith that there are some decent people out there.

If you go through Chinatown at all, you already know that the escalators this week have been especially horrible, at least on the Glenmont side.

As I was making my way toward two non-working escalators, I saw a man take a tumble down one of them and whack his head in what looked and sounded bad. After a second of everyone staring wide eyed, three people rushed over to help the man while everyone else calmly waited without a single complaint. They quickly helped the visibly shaken man to his feet and aided him down the rest of the way while trying to determine if he needed medical assistance. Given the recent tragic death of Natasha Richardson, that was a good idea.

Bravo Red Line riders!

Other posts by Tim

Thursday, March 19, 2009

And If You Thought the Trains Were Unreliable


After our popular post on the unreliable trains, we wanted to check out the performance of the escalators.
Check out the jaw dropping list of escalator/elevator outages, presumably for today. Then check out this 2006 Examiner story about how Metro opened a $1.2 million training facility to teach mechanics how to repair the system’s elevators and escalators, which you'd think would improve the performance. Back then, Dacid Lacosse, Metro’s director of elevators and escalators, said that "On an average day, about 30 escalators and six elevators are out of service due to rehabilitation, maintenance or repairs."

“People like riding our escalators and elevators. When they are down, it is a pain in the read end, particularly for our disabled customers,” said Charles Deegan, a Maryland representative who was on the Metro Board back then. “Hopefully this [new facility] will help the reliability of escalators and elevators in our system.”

There are considerably more than 30 escalators down on the list today.

Other news:
Metro to Put Schedules, Routes on Its Web Site (Wapo)
Metro press release on the topic. See related poll over there ---->.
 
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