Think we need a new GM? First, you'll need a new Board. You could let the Board know your thoughts by emailing them at BoardofDirectors@wmata.com, but given Metro's penchant for disruptions, situations and delays, your email might never arrive. You might be better off letting those who appoint the Board know of your dissatisfaction. Results not guaranteed.
From the WMATA Compact:
"[WMATA] shall be governed by a Board of six Directors consisting of two Directors for each signatory. For Virginia, the Directors shall be appointed by the Northern Virginia Transportation Commission; for the District of Columbia, by the Council of the District of Columbia; and for Maryland, by the Washington Suburban Transit Commission."
Regarding the removal of a GM:
"All such officers (general manager, a secretary, a treasurer, a comptroller and a general counsel and such other officers as the Board may provide) shall be appointed and may be removed by the Board."
Here's who to contact:
Northern Virginia Transportation Commission
4350 North Fairfax Dr.
Arlington, VA 22203
Tel: (703) 524-3322
Fax: (703) 524-1756
The Council of the District of Columbia
John A. Wilson Building
1350 Pennsylvania Ave, NW
Washington, DC 20004
Tel: (202) 724-8000
Fax: (202) 347-3070
Washington Suburban Transit Commission (don't go too crazy with the Web design guys)
4351 Garden City Drive
Hyattsville, MD 20785
Tel: (301) 577-2063
Fax: (301) 577-2193
We have to wonder about the Post here. They publish an article basically saying Metro lied, which they have yet to retract despite Metro's vehement denial of the story's content, and then the most "ire" the Post can muster are these two lame op/eds?! What gives Post? Do you guys take the Metro?
Catoe Must Show Us More Candor (WaPo)
A Broken Metro (WaPo)
House votes for Metro funding (WUSA9)
A funny cartoon from the Examiner
Metro video showing what a controller sees