Wednesday, March 28, 2012

GM Sarles, Jackie Jeter React to Washington Times Articles


Jeter's letter below

This is a letter Sarles is apparently sending to the Times:

Dear Editor:
In recent articles, Luke Rosiak declined to use facts provided by Metro, instead employing outdated information, misquoting officials, and drawing inaccurate conclusions about WMATA that are particularly odious at a time when Metro’s men and women are working hard to rebuild this system.

Last year, Metro’s progress included a reduction in employee and customer injuries, improvements in train and bus reliability, and a decrease in crime on the system. Thanks to the hard work of our employees, we advanced NTSB safety recommendations and completed all 10 FTA safety improvements. Metro achieved a 90 percent escalator availability. And we are continuing to rebuild our infrastructure after years of deferred maintenance – installing more than 21 miles of new rail, rehabilitating or replacing 43 escalators and completing many station renovations. We are also building our human capital, filling vacancies and generating new jobs in the region, the majority of which are focused on safety, rebuilding the system, better maintenance levels, and expanding bus and rail services.

We are proud of a workforce that is increasingly diverse. The facts are that the number of Hispanics and women has grown significantly. We currently have 646 rail operators, of which 30 percent are women and this year we recognized the first female champion of our rail operations and safety competition. In bus service, out of 2,780 operators, nearly 27 percent are women. We also note that 22 percent of the staff in today’s Civil Rights office are Hispanic, contrary to your information.

Sincerely,


Richard Sarles
General Manager and
Chief Executive Officer
The letter was prefaced with a note to employees:
Dear Coworker:

As information for you, there follows a copy of a Letter to the Editor I am sending today to the Washington Times in response to an appalling series of articles published this week about Metro.

While the Times may elect not to print the letter, I felt that it was important to set the record straight and to share our response with all of you.

I hope you will continue to remain focused on your important work and to make your safety, and the safety of our customers, your top priority.

Sincerely,


Richard Sarles
General Manager and
Chief Executive Officer
From Jackie Jeter:
Letter to the Editor of the Washington Times
By Jackie Jeter, President, Amalgamated Transit Union, Local 689

Amalgamated Transit Union, Local 689 strongly condemns the racist diatribe, “Inept get promoted, … capable get buried” (Mar. 27, 2012). We unequivocally reject the outrageous aspersion that Metro’s majority black workforce is incompetent. We also reject, and vehemently deny, the sentiment that this union has participated in or condoned discriminant behavior towards any individual or group of individuals. We celebrate diversity in all forms.

Each day, an estimated 700,000 commuters and visitors ride Metro rail and Metro bus. Metro is the second largest public transit system in America. A system of this large capacity requires unrelenting dedication and specialized skills to function. The system simply would not operate without Metro workers performing their jobs with the utmost competence and focus on service, reliability and safety. I am proud of the work they do.

Since the mid-19th century, unions have played a crucial role in advancing the rights and protections of American workers. Local 689 is a proud member of the nation’s labor movement. Our union has fought for civil rights, women’s rights, and workers rights. We stand by our workers unapologetically in solidarity with their commitment to deliver high quality services to the riding public.

Metro workers are deeply rooted in the Washington metro region. Most of the rank-and-file workers live in Metro’s service area—the District of Columbia, suburban Maryland, and northern Virginia. Contrary to your story, we reflect the region’s diverse demographics.

The Washington Times clearly crossed the line of ethical journalism with its propaganda piece. We urge the newspaper to practice the principles of truthfulness, accuracy, impartiality, fairness and objectivity at all times.

We demand an apology for the racist shade cast on our members.

Jackie Jeter, President
Amalgamated Transit Union, Local 689
Representing more than 11,000 Metro workers

Comments (136)

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Yeah, well, no matter the actual demographics of your workforce, Mr. Sarles, WMATA is still a giant pile of shit that can't do anything right ever. So... your excuses are kind of moot.
12 replies · active 637 weeks ago
Metro's rebuilding? Seems to me it's fall apart faster every day. Maybe that's because the rebuilders don't know what they're doing.

Seriously? Appalling? Odious?

You suck Sarles.
4 replies · active 638 weeks ago
Cough's into hand, "bullshit".
He's totally out of touch with everything that's going on. The guy must be in panic mode as he's only able to whip out the standard talking points no one believes any more.
1 reply · active 678 weeks ago
Here is where Sarles is completely full of crap:
1) 90% Escalator reliability - GIVE ME A FREAKING BREAK! BS!
2) Metro decreasing crime - I don't trust those stats one bit. Keep in mind in their initial report they reported there wasn't a single murder this year, yet a man was shot on a bus.

Here are issues he didn't address/ignored:
1) PCP guy getting a job
2) Various examples of incompetence being rewarded while due diligence being shunned
3) Jackie Jeter's full blown racist remarks
4) Good-ol-Boy Network

Feel free to add to both categories. I'd expect this from Dan Stessel, but not Sarles. He must not be much brighter than Dan....
4 replies · active 638 weeks ago
...And he's the only person on Earth who honestly believes that.
Disillusioned's avatar

Disillusioned · 678 weeks ago

I'm sorry you can't rebuild metro or repair metro, you have to "replace" metro. The system is so outdated and the organization is so dysfunctional that I honestly think it can't be fixed. There's an old saying that sums up metro pretty well, you can't polish a turd.
1 reply · active 678 weeks ago
I can understand where he is coming from saying that basically it takes time to fix an entire infrastructure. At least he admitted that WMATA has deferred maintenance over the years. At this point all we can do is wait and see unless some of us are willing to put on our hard hats and start fixing things ourselves. There is no magic wand to all of this..Sort of (but not entirely) like how people expect Obama to just magically fix this country.
3 replies · active 677 weeks ago
former employee's avatar

former employee · 678 weeks ago

He needs an Independent Psyc. Evaluation
3 replies · active 639 weeks ago
I think crime might actually be down. Metro isn't an efficient way to operate a crime syndicate because the thieves get trapped in the stations too often. And those that don't just put their Metro vests back on and get back to pretending to work.
This is the problem with data and #WMATA

*IF* Sarles is right, *IF* bad data was used in the original article, it's not doing us, the PAX, any favors because it simply gives WMATA ammunition when asked about things - they can turn around and say "This is how inaccurate people are complaining about Metro".

It's about perception, and if we're going to make changes that benefit the PAX and the taxpayers, we have to avoid situations that give WMATA any sort of "out" claiming we're just ranting nonsense.

On the other hand, Sarles didn't say what "facts" WMATA provided that were ignored - where is that data located so we can check ourselves?

Also, he says the article used out of date information - does that mean the situation described in the article *did* exist at some point? When?
2 replies · active 639 weeks ago
Tis better to be silent and thought a fool than to open one's mouth and remove all doubt.
1 reply · active 678 weeks ago
SoylentGreenLine's avatar

SoylentGreenLine · 678 weeks ago

"...improvements in train and bus reliability..."

Riiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiight. Just like the escalators!
DC Denizen's avatar

DC Denizen · 678 weeks ago

I also find it hilarious that he's so proud that this year is the first year that a woman was recognized as the "champion" of a safety competition. What is this, 1985?

Not even a whiff of denying the cronyism that is so prevalent in the system.
7 replies · active 639 weeks ago
hrh king friday 13's avatar

hrh king friday 13 · 678 weeks ago

"Dear Editor:
In recent articles, Luke Rosiak declined to use facts provided by Metro..."

In other words, someone in the press isn't buying Metro's bullcrap anymore and that's blowing their mind. Give Luke a raise.
1 reply · active 678 weeks ago
This is a non-denial denial. The Times didn't say there weren't any women, only that the women were almost entirely Afrrican-American. The 30% hispanic figure may have to do with timing differences between data received and present day.
10 replies · active 639 weeks ago
I hear the Washington Post is working on a piece about Sarles' favorite cupcake establishment in DC. Hope the data Metro provides is up to date.
2 replies · active 638 weeks ago
Read "...but we still only have 5 white people on staff, but we're working on it!"
3 replies · active 677 weeks ago
The sad thing is that if this article appeared in the Washington Post, things might have actually started to change. But the white guilt hand-wringing liberals can't call, ahem, a spade a spade. And folks will just roll their eyes and says "its the Washington Times, what did you expect?"

When it comes it Metro the Post is a lapdog, not a watchdog, especially when it comes to the uncomfortable aspects of the racial monolith that is Metro.
6 replies · active 677 weeks ago
When there's no other way out, act indignant. It's the american way.
I'd like to see the stats on those escalators, because I find myself in the 10% column a whole hell of a lot.

I'd like to see by each escalator, an "escalator day" - either functioning or not functioning. If each escalator has 365 days of operation, and there are 588 escalators, that means there are 214,620 escalator days in the year. 10% of those days, divided by the escalators means each escalator is out of service 36.5 DAYS OF THE YEAR.
Every escalator is out of service approximately 3.04 DAYS A MONTH? (Yes this is all basic math, but sometimes breaking it down adds clarity to the point).

I find this very hard to believe. Qualify what "out of service means" and then we have a basis for discussion.
Richard Sarles's letter is Peak-of-Peak BULLSHIT!
1 reply · active 678 weeks ago
lickablesword's avatar

lickablesword · 678 weeks ago

I understand most of the criticism, but the fact is WMATA IS making improvements. I also want to point out that while I believe that the Times articles were for the most part accurate, the motivation was not racial at all. Most of that stuff did not happen on Sarles' watch. I'm not excusing the current state of the authority, but at one point they were completely out of control and I see them moving in the right direction now.
4 replies · active 639 weeks ago
lickablesword.... nothing has changed and he is not being accurate with the true facts.
1 reply · active 639 weeks ago
Wow, not to be outdone by Sarles, Jeter's letter is even worse.

Does she know how to do anything other than play the race card?

Thanks for the history lesson on unions, Jackie. Your next assignment is to compare what ATU does with what unions were originally intended to do. The differences are quite significant.
7 replies · active 639 weeks ago
Accountant's avatar

Accountant · 678 weeks ago

'Metro achieved a 90 percent escalator availability.' What the hell does that mean????? At no time are 90% of escalators functioning, not even close. What does 'availability' mean??
Anonymous 1393's avatar

Anonymous 1393 · 678 weeks ago

I have read both of the parts oublished by the Times. I also read the references that the Times posted. Just now I read the letters from Mr. Sarles and Ms. Jeeter.
Neither of the letters refer to any of the specific allegations identified in the articles so far. There is no reference to the fact that Metro has a work force that is 80% Black that is outrageously (and perhaps criminally) out of line with the region supported by Metro. They don't adress the cronyism, the "lack of records" from Metro HR concerning over 900 applicants who were tested and rejected, the racist hiring practices, or the corruption of the union and union officials. Basically, they imply the reporter is a do-do head but provide no concrete rebuttal.....which could leave them liable for attack if they lied. I don't blame the GM. He inherited a corrupt, deficent system and is trying to make the best of it. Ms Jeter is union corruption personified. Still, at the end of the day, who will do anything about the inept, corrupt WMATA?
3 replies · active 677 weeks ago
and new to Metro: BEDBUGS!!!! The buses and trains are so dirty and the seat cushions are never removed and cleaned. Yuck!
I would not ride and I would not pay for a service that is biased to certain races and fails to represent all races of people who pay taxes and fares for Metro Bus and Metro Rail.
I actually laughed and chuckled aloud reading those letters. I moved to DC in 1995 and took metro every day to work, until two months ago, because I could not take one more day of the frequent abuses I received from the metro system and its employees - and then they wanted to change me more for it! The way Sarles and Jeter glorify the shit they've turned metro into is pure comedy.
Trollopian's avatar

Trollopian · 677 weeks ago

Sarles is no Ronald Reagan...not my favorite President, but I can't help thinking back to the air traffic controllers. If only Jackie Jeter would lead her union out on strike so we could fire them and start over. Sure, I'm a fair-minded person: members could get their jobs back if they can show they're competent. And honest. And civil.

But in the meantime, I don't get it. Why can't we administer "pop quizzes" to the employees who passed their exams only by buying the questions? Why can't we hire Iraq and Afghanistan vets to drive buses; they face a tough job market, and are unlikely to be fazed by the SE routes that JJ threatens newbies with? Why can't we fire or suspend without pay employees who are caught on camera napping in the kiosk, or chugging Coke on the train, or barreling through intersections on red lights? A strong manager would have the guts to face down union abuse and support the employees who deserve it.
5 replies · active 677 weeks ago
Ever and Anon's avatar

Ever and Anon · 677 weeks ago

Odious? Heavens forefend anyone should dare call our dysfunctional Metro odious! Why ... why … that sounds … honest! Direct, even! Egads, can’t be having direct honesty with regards to Metro. (Social skills, always the first thing to go…)

The comment about achieving a 90% escalator availability? Then WHY is the New Carrollton Metro escalator ALWAYS stopped? You have confirmed many times it is not broken; it is simply turned off. Metro employees need to turn it back on. WHY has it been functional only 3 times in 12+ weeks for Metro and Amtrak evening rush hour? (There is 1 elevator that holds 8 way too close. It smells and rocks dangerously.)

My last soap box statement – Jeeters? Give it up. Playing the race card is getting’ old. Try something else now. I DO NOT CARE about your skin color. I want you to be accountable for the dysfunctional and oh so ODIOUS situation we, the PAYING customers, are suffering through.
Ms. Jeter, may I echo your own sentiments from Jun 9, 2010:

"This isn’t about the riding public, it’s about [Metro] believing that they have the right to spew comments that aren’t correct and you can’t stand the fact that I say that you don’t know what you’re talking about."
1 reply · active 677 weeks ago
The point was white women. No one is arguing that there aren't black women working for the system. For Sarles to quote the figure on womenas a whole is disingenuous.
I'm guessing that the Dupont South escalators - you know, the entrance that's CLOSED - count toward the 90%? Because despite the fact that you cannot exit the platform from that end - they are blocked off - those escalators are constantly running.
Icanttellyouthat's avatar

Icanttellyouthat · 656 weeks ago

WOW

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