It's rare to receive praise for Metro, but here's some--sorta. We heard a few tweets from this train. Do others agree with this assessment?
From reader "yaknuts:"
Normally, when something goes wrong on my morning commute on the Orange Line (from Virginia) to Metro Center, it can result in me getting to work at least 30 minutes late. This morning, Metro actually did a great job handling what could have been a really nasty situation.
First, at Court House station, there was a sick customer on board, and we had to wait a while. I'm not sure how so many people get sick on Metro everyday, but I'll save that for another day.
Second, after the sick customer was "attended to," the doors wouldn't close. Again, I'll save most of this rant for another day.
Although the Metro operator seemed to express his frustration a bit with the passengers, I'm sure nobody was intentionally blocking the doors because we all know what happens.
All in all, this Metro operator was not nearly as angry at the passengers as most have been when the doors malfunction. My experience is that most of the time the train operator yells at the passengers to quit blocking the doors even when the doors close.
Anyway, this operator was nice and just told us to not block the doors. The train did ultimately offload and go out of service.
Although we had to wait around at Court House for what seemed like a long time, the next train took most of us up, and I was only about 15 minutes late to work.
The whole thing happened smoothly, and my only complaint was that it could have been smoother, because the train "directly behind" the offloaded one was idling at the start of Court House the whole time, so we could have made a quicker transition.
All in all, nice work Metro, and keep it up.