The Washington Post reported:
"Metro trains have been running slowly for weeks because of a problem with electronic devices that normally regulate the movement of the automated trains. Control of the trains has been turned over to train operators as a safety precaution. But meanwhile, mechanical problems have cropped up on the trains themselves, causing delays and testing the patience of riders."
What's the big deal?
That was written more than 10 years ago, and very little has changed.
How does an organization that stays mired in its own dysfunction survive?
It's a shame.
Look at the quotes from the article:
"I've been a rider for 10 years, and it's gotten so bad in recent days. At least once a week it's a major delay," said Carol L. Burnett, 46, of Arlington. "I've had it. I'm back in my car. At least in your car, you can go somewhere else. On Metro, you're just stuck there. ... I think the system has broken."Both could easily come from passengers today, and readers of this site, by an overwhelming margin, think Metro is GETTING WORSE.
Josh Silver, president of Metrowatch, Washington's ad hoc riders group [apparently defunct], said: "I've never seen the Metro system this bad. People mutiny when the situation is so intolerable they're willing to disobey the law.
"That's what's happening here. They've got to fix this now. And they have to account to the public what is going on."
In trying to find a silver lining here, the only thing we could come up with was Metro's staggeringly consistent dedication to sucking.
(H/T CS & homertuck)
Metro steering disables away from MetroAccess (Examiner)
How jurisdictions share the cost of Metro (GGW)
Power outage leads to multiple system failure (NBC4)