Thursday, November 12, 2009
From reader David:
On Nov. 3, as I waited for a train at , I pulled out my from my briefcase, and it slipped out of my hands, falling to the platform and then down onto the tracks below.
As hundreds of people stared at me wondering what I should do, I walked back up the escalator to the station manager to explain my dilemma.
After he kindly asked me what I needed, I explained to him the situation, and he enthusiastically grabbed a broom and dust pan and walked with me back down to the platform.
After waiting for a train to go by, he laid down on the platform, shined a flash light underneath, located my MP3 player and, using the broom, managed to push it into the dust pan to give it back to me.
I was so grateful and wanted to share with everyone that although we normally only hear, see or think about the negative WMATA employees, there are a lot of people out there who do care and do go above and beyond.
I plan on writing into WMATA to let them know about the kindness of this particular employee, and I hope others to the same when they see good in WMATA employees.
Other employees that shine.
Posted by Unsuck DC Metro at 2:22 PM