Given the doors' fragility, it seems odd that Metro would initiate anything that could exacerbate the problem, but recently, we've gotten several emails, comments and tweets like the following from Charles, wondering if operators are giving passengers less time to get off and on trains in recent weeks.
Is it me, or did sometime around September Metro send out a memo to its drivers to close the doors ASAP at all their stops? I've been a rider for a few years, but I've noticed in the last few months a lot of doors closing when people haven't had a chance to get on the train yet.Have you noticed this trend? We should note that some drivers at least, do maintain an awareness of the situation on the platform. Some don't.
It's really bugging me, because not only is it directly inconveniencing people, particularly the very old, very young or handicapped, but it also indirectly creates a culture of muscling your way onto trains so you don't get screwed over by the doors closing prematurely.
The drivers are clearly not paying attention to whether their trains are empty and the doors can be closed without any problems, or whether people are going to need some time to let everybody off and board in an orderly way.
The constant door issues are the reason we riders are often reminded, and sometimes scolded, by the operators to not touch the doors, so it was it was disturbing to see, again, that Metro employees apparently don't follow their own rules.
Take this story from reader Sarah:
On Nov. 20,at about 10 a.m. at the Blue Line train came and was loading up. As the doors were closing, I looked up and saw a Metro employee on the train stick his hand in the door to stop it from closing to try to help out a pretty girl that was trying to get on.stop, I was waiting for my train. A
I cannot count the number of lectures I have received in and on trains about not trying to stop the doors from closing, I cannot believe a Metro employee would do that! Ridiculous!
Now we all know that some Metro employees have been known to use the system as their personal singles bar, and while that's absolutely unacceptable, it's even more appalling to see a Metro employee willfully doing something they know could cause a train to go out of service, delaying thousands.
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