Metro Even Endangers Non-Riders

From Brian:

Dear Mr. Sarles,

I wrote to you back on January 14 about your Metrobuses blocking fire hydrants on 9th Street N. in Arlington (Ballston). I wrote after you solicited feedback from riders on a local radio station.

I thought you took this serious in that you had the bus GM contact me, [who said] corrective action would be taken, and he promised that this would not happen again, and more importantly, it would be monitored.

Imagine my disgust and disappointment when around 4:40 p.m, April 22 again a bus (#2170) was parked on the fire hydrant and left unoccupied.

In your bus GM's word this is a gross safety violation and in my mind puts thousands of residents in danger should their be a fire at the high rises, mine included, and the hydrant cannot be accessed.

I sadly believed your bus GM when he promised it would be monitored. I don't know why I did, as it seems that is not the case and the takeaway would be all WMATA does is lie.

I await your response.

Brian

Brian added that the bus GM apologized profusely back in January, mainly for the fire hydrant issue and agreed it was a huge safety issue. The GM told him the operator was identified and instructed not to park there. He also promised that all the Ballston operators would be told the same thing and Metro staff would monitor it.

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