Tuesday, April 9, 2013

Only at Metro are Bus Routes Optional

From Debra:

I've been commuting on the J5 route for over three years.  It leaves from a Silver Spring bus bay six times in the morning and from Twinbrook Metro station six times in the afternoon/evening.

Almost everyday in the evening the 5:08 pm and the 6:13 pm buses (this is the last bus) never show up!

This has been going on for months.

I've talked with a supervisor who always says "those buses are always caught up in traffic on the beltway."

But when I ask other drivers about that route, they say that no driver is dedicated to that route. They come in and pick routes from a board.  If they find another route that pays them more money, i.e. overtime, shift differential, they'll take that route versus the J5, and the route goes uncovered.

It's a limited route, if you can't find drivers to make sure the route is covered Monday-Friday why even have it at all? A lot of private industry and federal workers take this bus.  Why drive on the beltway if the bus can take you there?

When the last bus doesn't come, a lot of people can't make their connections to other buses they need to get home and end up paying for taxis.

Metro, are you going to cover that tab?  Because it seems you're covering little else.

Other items:
Metro says they'll replace 4000-series cars (WaPo)
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