I was on the Orange Line yesterday morning when a man sitting close to me suffered a series of seizures while the train was at Federal Triangle.
I was completely shocked by what seemed to be complete incompetence and bad attitude from Metro employees!
Passengers were attending to the man and calling 911, while Metro employees were just walking around aimlessly, in no rush to assist.
After what seemed to be about 10-15 minutes, I asked whether they alerted paramedics, and the response was “if they get here, they get here. If they don’t, they don’t.”
I’m disgusted of the lack of professionalism, but more so by the lack of sympathy towards a suffering human being.
Orange Line train at Federal Triangle experiencing a sick customer. Trains single-tracking Fed Triangle-Farragut W. 9:08a #wmataOther items:
— @wmata (@wmata) November 28, 2012
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