Thursday, March 18, 2010
From J, who has been referred to WMATA's atrocious customer comment form:
Yesterday, on my commute home, the driver of my Metro bus saw something out his window (I was unable to see what.), shook his head, and decided to announce to everyone within earshot that "DC should have never legalized gay marriage."
As a gay resident of DC and a frequent Metro user, I find this type of behavior by a WMATA employee offensive and inexcusable. My taxes and fares pay to run Metro just like everyone else in this region, and I expect to utilize the services without fear of harassment, especially from the employees.
As if this wasn't bad enough, a few blocks later, after nearly hitting a jogger, the driver had the nerve to yell at the jogger out of his window.
Sadly, this happens all the time though and is just one small example of things I see every day. To be perfectly honest, I'm already over the incident, but it got me thinking about how, or if, it's worth my time to report things like this.
How do I report to WMATA (what information do I need to include? bus number, etc.) in order for a report to actually make it to an employee's file (or is that even possible?). We all know how hard it is to fire employees, so unless WMATA has a record of problems, little can be done.
Please answer the related poll over there on the left.
"Fired" train operator had been on medical leave for 9 YEARS (Examiner)
Posted by Unsuck DC Metro at 7:34 AM