Thursday, September 27, 2012

Metro Continues to Bleed Parking Revenue


Metro is bleeding between $40,000 and $50,000 a month just on parking meters, a Metro source claims.

The source said the reason is twofold. First, there is not enough enforcement at the lots and second, Metro has tolerated defective meters for the past 10 years and is just now getting around to fixing a problem they've known about for a long time.

"The spent $140,000 within the last few months to fix the old, defective meters," the source said. "You've got two crews working 12-hour shifts seven days a week replacing all the locks in the defective meters. It'll take three to four months to replace them all."

But despite the effort to fix the meters, the source said Metro is "spending good money after bad" because there's little or inconsistent enforcement of parking rules.

"Seventy to 80 percent of those who park in the metered areas just don't pay," the source said. "They know they can get away with it."

Metro parking lot enforcement is a shared obligation between Metro and the jurisdictions. Any revenue generated by parking tickets goes to the jurisdictions, not Metro.

The source lamented that Metro was spending so much money fixing all of the roughly 3,500 meters in the system, saying they're antiquated and that other agencies are using more customer friendly meters that allow credit card payment systems or even payment via smartphone.

"This isn't like the guys who were stealing," the source said. "But it's still a lot of money Metro is losing."

Other items:
Auto load for SmarTrip is now available (WMATA)
Metro launching "Momentum" survey (WaPo)

Comments (21)

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No, this is not a lot of money, but it's MY money. Come on Metro. I want to like you, but you make it so hard.
You'd think that the jurisdictions would do more enforcement since they're getting the ticket revenue. If this were a small beach town in Maine the officers would be hovering over those parking space like mad!

So this begs the question--which jurisdictions aren't enforcing as much?
Lame
So they have had the problem for a decade. Finally now they are getting around to fixing part of it (without enforcement it means nothing) and are paying skads of OT to get it done ASAP?

Why not just do it in 8 hour shifts?
1 reply · active 652 weeks ago
Kara is 'special''s avatar

Kara is 'special' · 652 weeks ago

Get off your high horse.
I wonder if something will eventually be done about the "free parking" you get with a metro vest if there is this sudden push to fix the problem? Nah.
Regarding the auto-load link, LOL if Metro thinks I'm going to effectively indefinitely tie up any amount of money with them.
1 reply · active 652 weeks ago
Also, I like the comment about people putting more money on their Smartrips. Sure that has nothing to do with fare hikes.
70--80% non-payment? How can that be?
BrianKal's avatar

BrianKal · 652 weeks ago

I hear you also get free parking with a WMATA vest
Maybe if their police strolled the parking lots instead of watching to see if passengers are paying . . . a kid jumping the gate vs all this money going out the window . . . it really makes no sense
1 reply · active 652 weeks ago
While I agree that Metro makes no sense much of the time, with the latest fare increases, I'd guess "jumping the gate" is costing Metro a few pennies, too!
According to the auto-reload article, it said people are putting more money on their cards, from $17 - $47. $17 doesn't last me 2 days and I don't ride at rush hour - how is that possible? Not paying for parking?

In any case, I received an email inviting me to try their auto-reload. As a new regular Metro rider, I was surprised this wasn't already a regular feature (I shouldn't have been surprised, and yet I was). I don't trust them enough to save my card info, and to automatically take money off it. Is anyone else here doing it?
1 reply · active 652 weeks ago
DC Denizen's avatar

DC Denizen · 652 weeks ago

Let Metro be responsibile for my Credit Card information? Ha. That's just bait for some amateur hacker.
Unclear from the article: Metro gets the money that goes in the meters, and the jurisdiction gets the money from parking tickets?
1 reply · active 652 weeks ago
Dan Stessel's avatar

Dan Stessel · 652 weeks ago

Our customers broke the parking meters by putting money in them. This simply isn't what they are designed for. You had a parking space didn't you? You're welcome.
Metro needs to make handicap permit holders pay the meter, too. I'm not "anti-handicapped" but these people are GOING TO WORK, for God's sake! WHAT, pray tell, does a handicap have to do with paying a parking meter? On the Southern end of the Green Line there are so many handicapped tags/placards I'm starting to wonder if PG County passes them out at every drivers license renewal!!!
There's plenty of people who would saw off their own foot for free parking in this city. It's a good deal.

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