Tuesday, September 4, 2012

What are those Expensive Displays for?

The digital display at East Falls Church.

I've gotten several emails about the flat-screen displays being installed at the station managers' kiosks around the system.

The only reference to them on the Metro website was this, which says there will be 75 of them installed but has no explanation about what they'll display.

I emailed Metro chief spokesman Dan Stessel, and his response was:

Here's a sample of the emails I've gotten.

From Robin:
For the past month there has been a flat-screen TV or display installed at College Park.

My first beef with them is that they cover up the clocks, but that's not really a big deal.

What I'm really wondering is what they are going to display that couldn't be displayed on a dry erase board like they have in London.

I also don't think they're in a very good place to attract attention. If they're going to put these in, but them where the PIDs are near the fare gates so people can see them as they swipe in.

Furthermore, why can't Metro just have the already overpaid station managers stand outside their booth and warn passengers of any delays?

I think these displays are a total waste of money and were dreamed up by someone who never once rode Metro in their life.
From Stacy:
I've noticed this summer that all the clocks in Metro stations (at least the ones I've been at, mostly on the Green Line) have been covered up with what look like flat-screen TVs or computer monitors. But the screens aren't on.

Having clocks in the station is really useful. If a train isn't coming for a while and the fare is about to change, I like waiting to go through the fare gates. Not everyone has cell phone or watches. I wouldn't mind if the screens covered the clocks if they actually displayed something (and, ideally, showed the time) but right now there are just expensive screens serving no purpose.
Other items:
What if Metro put riders first? (WaPo)
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