Wednesday, October 5, 2011

Customer Service Line Making Great Impression

What's up with the customer service line, Metro? Not a peep from you.

Anyone else experience this? Any good experiences?

From anonymous:
Even the Metro "help" line is near worthless.

Instead of a hold sequence like most places have--you know, "expected wait time: until hell freezes over"--it just says "all of our representatives are currently busy, please try your call again later.

Maybe 10 a.m. on a Tuesday is a federal holiday I was unaware of.
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