Tuesday, May 31, 2011

Operation Hot Air?


The following is from a March 15, 2011 press release:
Last month, Metro’s Car Maintenance department launched an initiative called “Operation Cool Breeze,” a program designed to inspect and overhaul the air conditioning units inside the agency’s 1,142 rail car fleet. Under the program, maintenance personnel are cleaning condenser motors, checking auxiliary power units and other key vital components associated with providing air conditioning, and making sure the units are ready when they are turned on at the end of the month.

“We hit the ground running in February by checking all the vital components inside every rail car,” said Dave Kubicek, Metro’s Acting Deputy General Manager for Operations.

“It has been a monumental task, however our dedicated car maintenance personnel have been working diligently during the last several weeks to help ensure our customers will be comfortable throughout the spring and summer months while riding Metrorail,” he said.
When we started to see reports of hot cars ballooning during this recent heat wave, we asked Metro for some concrete information about what was done during the operation. They haven't gotten back to us with numbers, saying only the goal was to have all the cars checked by April 1.

We asked a few sources in Metro car maintenance.

The car maintenance personnel we talked to had never heard of "Operation Cool Breeze" and were not aware of any major AC work initiative being done in February or March.

One source involved in the air conditioning maintenance said Metro's approach to fixing the AC problems is "like treating stab wounds with Band-Aids."

They'd never heard of "Operation Cool Breeze" and added that Metro lacks many of the parts needed to make the AC fixes needed.

Another source confirmed the Band-Aid approach adding that the "fixes" sometimes only last a day or so. They, also didn't know of "Operation Cool Breeze" and added that they didn't think it was physically possible to get the AC working in all the cars given the scope of the problems and age of the cars. Furthermore, they said that testing them in March didn't really make sense since the AC is not stressed then.

Another said there had been some cleaning of some cars' AC evaporation coils, but that it was nothing even close to the scale of work described in the press release.

Another source said there were "not enough hours in the day" to complete the kind of work conveyed in the press release.

"An 'overhaul' is as much as a week project per car," they said.

They added that "checking of electrical circuits is futile. The systems can only be checked under load, in other words when it is 90 degrees 90 percent humidity and a crush load of passengers."

Yet another source called the operations "standard Metro BS."

More troublesome is that some of the problems with the AC appear to be unrepairable, said one source, even if Metro had the dedication, parts and manpower.

The source said fixing the air conditioning in many of the 5000-series cars was next to impossible because the auxiliary power supplies (APS), which are integral in the proper function of the AC, "are flawed" in their design.

Because of the persistent APS problems, the AC often doesn't work correctly on 5000-series cars, leading to a decision by Metro engineers that it would be OK to have 50 percent AC in two cars.
Well, I guess if the trains were running in Montana or Canada where it doesn't get as hot as DC, this would be sound judgment, but anyone who has ridden Metro in August knows this is as bad a decision as ever made by Metro. Instead of two semi-cool cars you end up with two hot cars.
The source said that when they reported 5000-series "hot cars" they were told to "isolate" the hottest of the pair.

This source said that one day last week, they'd been called to troubleshoot 8 hot cars, 3 of which were 5000-series cars.

Last summer, a blogger, FixWMATA, asked people to report hot cars to them. While the list is in no way meant to be interpreted as exhaustive, when you look at anecdotal numbers, 79 of the 206, or 38 percent, of reported hot cars were 5000-series cars.

They are also collecting hot car reports this summer.

5000-series cars make up about 16 percent of Metro's fleet.

Comments (42)

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I never heard of "cleaning condenser motors" what's that mean?
2 replies · active less than 1 minute ago
must be something new, how long have you been ex?
either they mean cleaning the coils or changing the condenser motor brushes , if they still use DC motors. but all i see is that whoever wrote the script for kubicek doesn't know shit about the trains. come to think of it neither does kubicek
2 years out of that hellhole
1 reply · active less than 1 minute ago
former employee's avatar

former employee · 721 weeks ago

Congratulations! Me too about 3 years. I think Kubicek is a smooth operator. I would like to buy him for what he is worth and sell him for what he thinks is worth. He is so full of BS. What does he mean check vial components. They should be checked during schedule maintenance. He may BS the public in to thinking is he doing something new and great, but not us. Keep the public inform on this blog. Lets make asses of those who think their BS is going to make the pubic feel that there is better and great new things happing at Metro.
When I hear Metro say "hit the ground running" my BS radar goes BEEEEEP.
1 reply · active less than 1 minute ago
What they really mean is hit the ground braking, and then speeding up, and then braking, braking, braking, and then speeding up...
What really gets me is when it's 90+ with humidity to match, you're in a rush-hour bus that's packed, and the driver TURNS OFF THE AC.
Soylent Green Line's avatar

Soylent Green Line · 721 weeks ago

“It has been a monumental task..."

Really. It's a "monumental task" to ensure that trains have functional air conditioning?

That's like a sandwich shop arguing that it's a "monumental task" to order pickles.
ShartingExcellence's avatar

ShartingExcellence · 721 weeks ago

When you feel the need to transform regular preventative maintenance into an "initiative" with a fancy name, you are showing that you have thoroughly embraced mediocrity.

1) Review the shop manuals for the equipment you're employed to maintain. 2) Perform the recommended maintenance at the recommended intervals. 3) Inspect the work, and determine where improvements can be made. 4) Rinse, lather, repeat. 5) Don't talk about it; just do it.

This nonsense about, "Operation This," or, "The That Initiative," is symptomatic of someone who has been doing little to nothing, has been called on the carpet, and is saying, "OK Boss, this time I'm really going to show you something!"

Shut up and do the maintenance. Crikey.
1 reply · active less than 1 minute ago
I only regret that I have but one thumbs-up to give to this post.
I'm not shocked at all regarding this. I already encountered a train without AC on Sunday, absolutely brutal!

Metro AC's unit is having trouble with parts... didn't I hear that David Lacosse was transferred to the parts department? Hmmmmm....
They checked the AC in the winter? WOW!
Tweetybird's avatar

Tweetybird · 721 weeks ago

But Metro's tweeting now! Isn't that enough? All is well.
You missed an important part of the story. Metro doesn't have enough qualified HVAC techs. Most of the ones they have don't know what they're doing--not trained.
5 replies · active less than 1 minute ago
Ever Anon's avatar

Ever Anon · 721 weeks ago

Seems more like : Metro doesn't have enough qualified <<insert job position title here>>
Metro does not have enough qualified technicians because they treat good technicians badly and loose them. HVAC techs earn more with better treatment in private business. The man in charge wants to talk the talk even if it is stupit, looses the respect of the public and real technicians then becomes angry, and takes it out on techs... why wouldn't they go to other jobs.
former employee's avatar

former employee · 721 weeks ago

Not many HVAC tech. in CMNT. They make major OT in the summer. Not enough technicians. And low senority tech gets screwed come pick time. Ex.- Live in Va. and get bump to Shady Grove. Metro wonders why they can't fill job positions.
horseydeucey's avatar

horseydeucey · 721 weeks ago

Loose the qualified technicians!
GrammarPolice's avatar

GrammarPolice · 721 weeks ago

Lose, not loose. Stupid, not stupit
Dehydrated's avatar

Dehydrated · 721 weeks ago

Dear WMATA,
I'll stop drinking water during my commute as soon as you start running the air conditioning more often. Okay? Thanks.
This is why I never get on Metrorail without a cold drink tucked into my bag.
3 replies · active less than 1 minute ago
Too bad that can get you hanged like Saddam.
so it s not just the employees who are treated badly.
Is there a connection between the 5000 series car issues and the 4000 series cars that were in the news last night?
dedlinetoslverspring's avatar

dedlinetoslverspring · 721 weeks ago

Farragut west metro was plus 100 degrees on the platform at lunch. Talk about trying to get people to drive!
1 reply · active less than 1 minute ago
If it wasn't for, well, the cost of buying a car I would have made the switch long ago.
Perhaps the reason Metro hired a new "chief spokesman" is because of failed campaigns to win the public's affection. Press releases that are filled with falsehoods will hopefully be a thing of the past.

Please, WMATA, give your customers a little credit. We know when you're lying. We can tell what "hot" is. We experience escalators and elevators not working. We are not surprised by your delayed service. We're not even surprised when you kill people.
Nottheredbaron's avatar

Nottheredbaron · 721 weeks ago

I am loving the bikeshare program now. At least I get a real breeze on my commute and not a bunch of BS.
I knew there was something wrong with those damn 5000 series cars. I often run into an unusual amount of hot cars of that series...I won't even step in one anymore; I automatically assume that it is 100°+ inside. Ironically, the 1000 series cars, when the a/c is running, usually make the cars the coolest inside in the fleet. Must be all those CFCs they used in the 70s.
2 replies · active less than 1 minute ago
The 1000 series cars are the best for AC. Unfortunately, the AC unit in 1000 series often leaks all over the seats.

Often times people don't realize the seats are wet before sitting down.
That's ok, wet seats cool you from behind.
Hey how are they reinforcing the 1000 series cars for another 5 years?
Metro usually tries to jump in and soften these stories, but I guess they have nothing to say.
VeggieTart's avatar

VeggieTart · 721 weeks ago

Makes me glad I can commute by bus. Granted, bus air conditioners have two settings--Arctic and off--but I least I'm unlikely to roast.
Curious Goerge's avatar

Curious Goerge · 721 weeks ago

Saw at least 4 trains with blocked off cars yesterday on my short Blue/Orabge line commute. I did not check to see what series cars they were. Honestly I would just as soon suffer in a hot car to make the Orange Crush easier.
1 reply · active less than 1 minute ago
Curious Goerge's avatar

Curious Goerge · 721 weeks ago

I ment Orange I think. Of course calling it the Orabge line makes a certain amount of sense.
It is amazing the BS WMATA keeps putting out. Not only do they not have enough techs, but the QA and Engineering departsments are constantly at odds. The car manufacturers have obsoleted most parts for these cars and WMATA cannot get parts to keep cars in service and QA will not use secondary supply sources. The only way to get WMATA management to work together is when a politcal figure steps in that only happens when some one dies, in this case it will be from the heat.
VICTORIA CURTIN's avatar

VICTORIA CURTIN · 721 weeks ago

Orange train to Vienna, 5.31.11 Car 3272 no air conditioning always fun when your car train is filled with hot tired people and no air and paying $4.60 to boot.
Curious Goerge's avatar

Curious Goerge · 721 weeks ago

Cry HVAC! And let slip the techs of yore!

sorry
I Crack A Window's avatar

I Crack A Window · 720 weeks ago

This is why I open the end doors. When you're speeding through the tunnels @ 50mph, the expression of relief on everyone's faces standing on that end is immeasurable. That's what I call "Operation Cool Breeze."
Nice to know. But not much relief when we sat stopped in the tunnel on the yellow line short of Pentagon for almost 20 minutes due to single tracking due to a medical emergency at Reagan National. I'm surprised we didn't have any medical emergencies. And yes it was yesterday at evening rush hour so the temp was around 100F.

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