Tuesday, December 20, 2011

Looks Bad

Update 1: A Metro source tells me "The wheels separated from a train between L'Enfant and Smithsonian on track 2."

Update 2: Hearing part of the brakes, a "friction ring" fell off.

Update 3: via @r0d3nt who is apparently on the crippled train "#wmata is accessing panels to open doors. Some doors are jammed and wont open, intercoms non-functional."

Update 4: From a Metro source: "Word just came in that a collector shoe separated from the train, but I am also hearing friction ring ... We can't tell ourselves the truth"

Update 5:

Via @WilliamsMichael @unsuckdcmetro the evacuation begins! pic.twitter.com/11Q6g3UO

Update 6: via @IAFF36 "*U/D: Orange line train lost an axle, #DCFD units assisting approx 350 to Smithsonian station, expect major delays on Orange line #wmata"

Update 7: via @Aaronthepriest "Off the metro and in a cab. No shuttles there and @wmata made us pay exit fare!!!! @unsuckdcmetro @wmata is going to owe me my cab fare"

Update 8: More than 2 hours later and people are still on the train!

via @somethngfab

Update 9: Back to reports that it was a friction ring (part of the brake) that fell off. Wonder if we'll ever know what really happened.

Update 10: Another view of the evacuation via @Somethngfab

Update 11: Metro says they're doing track inspections, which is the final step before restoring third rail power.

Update 12: Trains are moving again albeit with single tracking

Update 13: Metro will hold a press conference at 3.

Update 14: From a very reliable Metro source "A brake disk (200lbs) broke free. Hit train behind it. The disk more than likely broke free and damaged that train but then looks like it possibly did damage to the train behind. There are either 8 or 12 bolts that hold the disk on. The bolts must have sheared off. Possibly inferior bolts from low bid contractor."


ORIGINAL POST

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I was on the train that went out of service at Smithsonian due to "mechanical problems". They offloaded us and we waited for about 15 minutes, until they announced there was an obstruction on the tracks at L'Enfant and everything was shut down between Federal Center SW and Federal Triangle. Not sure if the part that fell off was from our train (and the train behind us hit it) or if these were two unrelated incidents. Either way, fun morning.
I was on a train waiting at Eastern Market, and they told us they were offloading all trains before Smithsonian due to a "smoke sighting" at that station. Way to lie, metro!
Soylent Green Line's avatar

Soylent Green Line · 694 weeks ago

Metrooooooooooo Forward!
3 replies · active 692 weeks ago
As a frequent Metro Rider I appreciate that sites like unsuck keep a spotlight on Metro performance. But at some point we have to get to the root cause of the problem, which unfortunately for me and the rest of the riders is reflected in the morning mirror. The Shanghai Metro wasn’t built until the mid 90’s yet it is larger than NYC subway and it’s a modern first class subway system. How can that happen? How can the subway system in the capital of the U.S.A, and across this country be so far from number one, so outclassed, that they are not even in contention as an also-ran. Well China as most civilized countries outspends the U.S. on public transportation by orders of magnitude. Yes, orders of magnitude. The budget just for Beijing in 150 billion for the next 5 years. U.S. annual public transportation spending is ~2 billion for the entire country! Why, because we the citizens have allowed our government to squander trillions on banksters and Duke Cunningham style contracts, while starving our public transportation systems. Until we address the root cause of public transportation problem in this country, I’m afraid things will only get worse.
russell.j.coller.jr's avatar

russell.j.coller.jr · 694 weeks ago

Shanghai kleptocrats superior to WMATA Metro commissars because the Red Chinese have largely abandoned Marxism. Oh, and picking up trash is not beneath the employees or passengers. [side note] 'Duke Cunningham.' ====> time machine!!! awesome.
Duke Cunningham and "banksters" are the best you could come up with?? How about a scandal more timely like Solyndra? I guess Obama gets a pass since he's one of the 99%, right?
Stephanie's avatar

Stephanie · 694 weeks ago

So, whats happening with the rest of the Orange Line? Anyone know? I usually head toward Vienna from Metro Center in the PM. Are training turning back around the closure? I dont leave til 230, but my faith in metro fixing this mess before then is very little.
LOL Dr. Gridlock asleep at the wheel on this one. Wouldn't want to make metro look bad now would he? What a joke.
Soylent Green Line's avatar

Soylent Green Line · 694 weeks ago

There are more trains breaking down.

My girlfriend has been stuck on the Blue Line, heading South towards Braddock. The train she was on broke down near Reagan. They were offloaded to a new train, which is now crawling towards Braddock. So far, it's taken more than an hour for her to get from Farragut West to Braddock because of additional train malfunctions not related to the train between L'Enfant and Smithsonian.

Today's not a good day for Metro, but then again, when is it a good day for Metro?
I can't begin to think the number of times this recurring problem has been documented on this blog.
if there is no power then there is no intercoms.
What's the procedure for communicating with train with no power?
hand held radio
Aren't those perpetually broken as well?
not broken. just not as powerful as the train radios. less wattage
Merry Christmas's avatar

Merry Christmas · 694 weeks ago

Wait a minute. So if the power goes out in an emergency, communication is left to barely working hand held radios? How is this acceptable?????!!!!!!
former employee's avatar

former employee · 694 weeks ago

You sound like a road mechanic. but just wondering... radio is low voltage did'nt the battery take over after losing 3rd rail...If i recall..15 minutes on low voltage. Plenty time for communication to riders
DC Denizen's avatar

DC Denizen · 694 weeks ago

@r0d3nt's account is very good- so much detail. Kudos to you, Unsucker extraordinaire.
Soylent Green Line's avatar

Soylent Green Line · 694 weeks ago

Queue $250,000 investigation to tell us what we already know - the trains are malfunctioning because of inept maintenance protocols exacerbated by mechanics taking naps on the trains at night when they're supposed to be working on them.
Veteran Rider's avatar

Veteran Rider · 694 weeks ago

Massive emergency response at the 12th & Independence Ave entrance to Smithsonian station - at least five regular fire trucks and two hook & ladder trucks, plus five rescue squad trucks. Firefighters have gone down to the station level, but haven't seen anyone come back up yet. Also many news crews. Can see up 12th Street across the Mall and it looks like several emergency vehicles are outside Federal Triangle station, too.
No shuttles? Your train basically crashes and you don't even provide shuttles? AND charge people to leave your hellhole?
3 replies · active 694 weeks ago
I learned a while ago that if theres an unexpected interruption that relying on shuttles is a joke.
Schnitzelbank's avatar

Schnitzelbank · 694 weeks ago

How hard is it to have a bus go around and around in circles between stations? On other transit systems, a really bad delay is ten minutes. On Metro, add an hour.
I wonder what they would do if there was a mandatory evacuation (which I assume this was) and someone refused to pay to leave? Mug them? Any way they tried to force the issue would look GREAT on the news.
Nice work on the best-in-DC coverage, Unsuck. Thanks for taking the time out of your day to keep the news feed coming. How do we nominate you for a Pulitzer?
1 reply · active 694 weeks ago
Disillusioned's avatar

Disillusioned · 694 weeks ago

I guess they took the saying of "run it till the wheels fall off" a little too seriously.
Veteran Rider's avatar

Veteran Rider · 694 weeks ago

Emergency response crews seem to be all packed up and gone from Smtihsonian Station Independence Ave entrance. Saw a stretcher came up, empty, so hopefully there aren't injuries. There are still several newscrews doign their thing though.
Guest again's avatar

Guest again · 694 weeks ago

Heard "obstruction on the tracks" and got (ran) off the train at 10:15am at Farragut West ASAP. A guy was holding his head and lying on ground and bleeding and receiving first aid from the DC Tourist group and a bystander (kudos to the responders- not sure if sudden Metro stop caused it or he was a biker?) Walked towards White House and grabbed a cab and still made my 10:30 meeting. Gave my cab driver $20, Metro can buy new parts with my exitfare.....
Nice work getting the information up early. Glad I didn't take Metro today. I'm looking forward to reading about Metro's report on themselves on what a great job they did today.
1 reply · active 694 weeks ago
Stan Dessel's avatar

Stan Dessel · 694 weeks ago

No one was injured today. You're welcome.
3 replies · active 694 weeks ago
Stan Dessel is a play on Dan Stessel, the Metro Spokesman. This guy's whole M.O. is to make sarcastic comments, that may or may not be far from Dan Stessels spin on certain situations. Its a joke, feel free to laugh.
Stan, you're quickly becoming one of my favorite commenters.
Imagine if the train was going full speed.
http://www.washingtonpost.com/dctweeps

Don't forget to vote for Unsuck as the best DC Blog!
1 reply · active 694 weeks ago
Soylent Green Line's avatar

Soylent Green Line · 694 weeks ago

Thanks for the link!
that is a brake disk. the same thing your car has. only it is 2 feet in diameter, 4 inches thick and weighs close to 200 lbs.
can't wait for the evening commute! I wonder if the brake discs will fly off on the way out to west falls church???

the orange and red lines have been #winning lately with these failures. but this is a new one. What a shitty day all of those poor people on the train must be having now as a result of another metro failure. And making them pay to leave... wow. just wow.
1 reply · active 694 weeks ago
Perhaps Dan Stessel can let us know how many more of the 200-pound brake disks are held on by substandard bolts.
and sorry for the double post, but does anyone else find it HILARIOUS that unsuck's 830 AM holiday cheer post ended with "See you in 2012 *barring a huge Metro clusterf*ck*. Keep sending your stories and pics."

And of course, immediately thereafter, an orange line train literally starts falling apart. jesus.
1 reply · active 694 weeks ago
ah, to correct myself, it was a blue line train that was falling apart. pieces of said blue train then attacked other orange line trains, with a vengeance.
http://www.washingtonpost.com/blogs/dr-gridlock/p...

Look at this Ass-Kissery from Gridlock! What a load of BS! If you have a WPost account, feel free to let him have it in the comments section. What a freaking clown!
6 replies · active 694 weeks ago
I lol'd at your comment.
If WaPo replaced Dr. G with updates from Stessel would anyone notice a difference?
You know it's bad when the 'watchdog" media has co-opted the Metro euphemism: disruption.
Amen, Mr. Unsuck. Actually, I'm promoting you to Dr. Unsuck. My next announcement: Dr. Gridlock has been demoted to Mr. Gridlock.
John,

Save yourself some heartburn. Don't read the Post. It's utterly irrelevant. Not just about Metro, but everything else. No one under 40 reads it. Trust me. Have you seen how thin it is?

Cheers,
A friend
Incredible that it never made the front page on the WP website, either earlier or now.

Guess trains falling apart, starting fires, and trapping passengers inside isn't a big deal. At least we're getting up to the minute coverage of the missing Baby Jesuses!
1 reply · active 694 weeks ago
Here is their "coverage" of the incident...
hrh king friday 13's avatar

hrh king friday 13 · 694 weeks ago

From Unsuck's previous post: "See you in 2012 barring a huge Metro clusterf*ck."

Seriously, how long did that take? Two hours? You can't make this sh*t up.
I jumped on a 230 train from metro center to vienna. all on that section is going well, though it was an incredibly jerky ride.

best of luck if you're on the other side of the mess.
jenster8dc's avatar

jenster8dc · 694 weeks ago

TV news coverage includes several interviews with people reporting on Metro's total lack of response, including the fact that the intercom buttons didn't work and that no one had any info for more than 30 minutes.
I was on what I think is the train that eventually was involved in the incident earlier today. (I exited an orange line train just before 9:40 at McPherson Square.) Earlier in the commute on this train at West Falls and East Falls, the train seemed "funny." I actually thought to myself that this train felt like the wheels were coming off of the tracks. I remember this because I thought to myself in my head how such an incident could play out (would train tip over?). Specifically, at West Falls where the track "splits," it felt weird enough that I thought we were pulling into the middle track.
1 reply · active 694 weeks ago
As it was a blue line train, I stand corrected as it wasn't that train.
former employee's avatar

former employee · 694 weeks ago

I wonder who will get transfered to another dept. NTSB, Oversight committiee will make their "recommendations" and again be ignored. Metro's Engineer dept and CMNT dept will again be in a ego pisssing contest. But upper mgmt. wants you to believe that they are giving the best reliable safe ride.

Parts and test equipment has been a long standing problem with Metro. I had one Supervisor, after I complain about test equipment, say to me "what do you expect us to do. stop revenue. call all the components back " And mgnt send me for EMI thinking I was nuts. ( theEMI recommended that i do not go back to same work location---and Metro ignored that recommedation)
As a frequent Metro Rider I appreciate that sites like unsuck keep a spotlight on Metro performance. But at some point we have to get to the root cause of the problem, which unfortunately for me and the rest of the riders is reflected in the morning mirror. The Shanghai Metro wasn’t built until the mid 90’s yet it is larger than NYC subway and it’s a modern first class subway system. How can that happen? How can the subway system in the capital of the U.S.A, and across this country be so far from number one, so outclassed, that they are not even in contention as an also-ran. Well China as most civilized countries outspends the U.S. on public transportation by orders of magnitude. Yes, orders of magnitude. The budget just for Beijing in 150 billion for the next 5 years. U.S. annual public transportation spending is ~2 billion for the entire country! Why, because we the citizens have allowed our government to squander trillions on banksters and Duke Cunningham style contracts, while starving our public transportation systems. Until we address the root cause of public transportation problem in this country, I’m afraid things will only get worse.
2 replies · active 694 weeks ago
I mostly agree with you, but do you really want to keep throwing money at an organization that commissions reports about "what if there was no Metro" and pays $252,000 for a mystery rider program...all the while the frigging thing is falling apart?

I don't.
Well the study on what DC would be like without metro I question. Mystery rider may help focus some station employees... :-)
Dan will probably just point to it and tell us trains work just fine without all of their brakes. Then metro will institute a policy of not replacing the disks when they wear down.
It would be nice if the driver of a train stuck between stations at least tell the people what is going on and if they don't know at least tell them they don't know and they will be updated.

It would have been a help today if the people in the stuck train knew that rescue was coming and let them know what did happen and they are safe.

I am glad I am no longer a daily commuter. I do have to use Metro tomorrow and sure hope the train doesn't fall apart.
mic check! MIC CHECK!
mic check! MIC CHECK!
does anybody DOES ANYBODY
know what KNOW WHAT
is going IS GOING
on or ON OR
can ask CAN ASK
unsuck on UNSUCK ON
twitter TWITTER
thank you

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