From Dave:

On Feb 9, I got to start my morning commute waiting for the tiny elevator down to the Wheaton platform along with about 75 fellow Metro riders.

Why?

Because there was only one escalator in service, and it was operating in the up direction.

People were getting tired of waiting for what must be one of the slowest moving elevators in history, and braving the escalator in the wrong direction.

Yes, that's right. They were walking down the approximately 170 steps while the escalator was operating in the opposite direction.

(Wheaton has the longest set of single-span escalators in the Western Hemisphere.)

No assistance or guidance from any Metro employee.

Thanks again Metro for a great commute!