Thursday, February 3, 2011

Jerky Rides will Continue


Photo courtesy Tracktwentynine

From C.H. Schmitt:
Brace yourselves – that jerky ride and those irregular gaps between trains that bedevil Metrorail are likely to continue until at least well into next year.

Metro’s newly named general manager and chief executive, Richard Sarles, appeared before Metro’s Riders’ Advisory Council Wednesday night. In a presentation and Q&A session, he gave the bad news about return to automatic train control, and that manual control of the trains will continue indefinitely.

Before going back to automatic control, Metro first must replace its track circuit modules; a contract is going out for that on the Red Line, with other lines to follow.

Then, one National Transportation Safety Board recommendation following the fatal Red Line crash is that Metro do an analysis of its signalling and automatic train control systems.

That analysis may be complete late this year or early next year, Sarles said. But after that, Metro will still need to deal with whatever findings result. Sarles said he’s not comfortable going back to automatic control until that whole process is complete.

On other matters, Sarles said:
  • Metro will be more aggressive about taking advantage of off-peak times to do system rehabilitation and safety work. That means more things like holiday weekend station closings.
  • Metro is hearing reports that Congress may balk at appropriating the $150 million annually it earlier pledged to provide for capital projects. Not getting that money, which also brings matching funds from Metro’s three jurisdictions, would be a severe blow to Metro’s rebuilding efforts, he said. “That will be devastating. We will continue to fall farther and farther behind.”
  • Reflecting rider concerns, Metro plans to step up its enforcement of litter and eating/drinking rules. Sarles said he didn’t know if that would involve tickets – recall the infamous French fry incident – but in any case, the effort will seek to remind people of the rules.
  • Costs to address safety issues means there won’t be money to increase the size of Metro’s railcar fleet, at least for now. More cars mean there can be longer trains, that carry substantially more people. Ditto for the suicide barriers that bar people from getting down onto the tracks.
  • The latest seating design for Metro’s new 7000-series cars calls for “transverse” seating – the way seats are now, arranged in rows across the car – with the ability to convert to bench-style “longitudinal” seating along sides of cars in the future if the need arises to pack more people in.
  • There will be continuing redeployment of Metro police away from desk jobs and special details and into trouble spots like Gallery Place/Chinatown and L’Enfant Plaza stations. More police dogs will be out, too.
  • A report on the effect of peak-of-the-peak fare surcharges should be ready in a month or two. That might answer questions like: Did the surcharge drive people away from the busiest times in the system, and has the surcharge produced as much revenue as hoped.
(C.H. Schmitt is a member of the Riders’ Advisory Council.)

Other items:
Metro plans for higher salaries (Examiner)
Event: Improving Metro Governance (Facebook)

Comments (66)

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Corresponding Toads's avatar

Corresponding Toads · 738 weeks ago

thank you Mr. Sarles for making me sad inside :(
2 replies · active less than 1 minute ago
anonymous's avatar

anonymous · 738 weeks ago

Look at Sarle's body language in this photo. What are you hiding?
Constipation.
So the trains have to run on manual. This shouldn't be a big deal. But it is. Why? Because for some unknown reason, Metro drivers don't know how to fucking drive their trains without slamming on the breaks and accelerating like lunatics. Do these people receive any training?

Also, theres an article about metro salary increases. Yes, with no budget, they are increasing salaries. Meanwhile teachers in NoVa are going through their 3rd straight year of pay freezes.
12 replies · active less than 1 minute ago
Pardon John not "breaks", it is "brakes" !

I wish someone would explain why the train jerks.

The train jerks because when you go to braking each series of train applies pressure to the brake pads at different times causing the jerking. Some apply right away and some series timing is later. Let's get all trains to brake and apply the same pressure at the same time.

Someone should set up an interview with electric rail car equipment personnel to explain this. These different Series of trains are Not compatible!
Jus get used to it.
i am a metro traim mechanic and i will tell you why the trains "jerk". you have train consists made up of different series cars,I.E. 5000's ,1000's 3000's etc. the rohrs,or 1000 series, are in the belly or middle positions.
even though metro engineers swear they all accelerate and brake at the same rate this is not the case. some series cars rate of braking is faster than others and the rates of acceleration is different also.
generally what you feel is the trains jerking you back and forth, not the operators. however i will say"generally". there are operators that just cannot get it right. these are usually the newer operators.
like the previous person stated these cars are not truly compatible!
Also, why do they have to lurch 6-car trains 2 or 3 feet ahead to get to the end of the platform? It's bad enough that they stop there, but what kind of difference does 2 feet make?
UnSuck Fan's avatar

UnSuck Fan · 738 weeks ago

Train operators need to pull the shorter 6 car trains up to the end of the platform otherwise they forget when driving 8 car trains and the last cars are stopped in the tunnel. There has been many problems in the past with drivers being unaware of whether they were operating a 6 car or 8 car train. A few people here on this blog suggested that large signs be placed somewhere in the cab to remind the drivers just how many cars are on the particular train they are operating.

It is somewhat of a hassle, but I think I’d rather have to move further down the platform than be stuck in a tunnel. Thankfully, I’ve never had to experience either. Well, I don’t run to catch a shorter train because I just assume that I’m not going to make it anyway.
You won't be stuck in a tunnel if the train is two feet off. Even the distance between the door and the actual back of the train is much more than that.
UnSuck Fan's avatar

UnSuck Fan · 738 weeks ago

Well, as I had mentioned earlier, I haven't experienced this problem first hand so I don't know how accurate my description is. Clearly, it's completely off.
Agree 100%. I've already been standing at the platform when the train pulled in and the door was in front of me. The operator gave the standard "stand clear, train moving" and the train moved - I swear to God - about a foot. The door was still in front of me (albeit slightly shifted). What could that foot have possibly done? Even an 8 car train would have been on the platform fully before he pulled up.
umm allow the doors to open. just a clue think switch
you staying in the car all night or the doors opening.
they MUST pull their trains to the 8 car marker simply because a lot of the transportation supervisors are petty and will give them a written reprimand which usually comes with "time in the streets" if they are not at the ends of the platforms
Ever and Anon's avatar

Ever and Anon · 738 weeks ago

No funding = increase in fees. They wonder if the peak of the peak drove people away? I don't suppose the overall severe increase in fees and serious safety dangers we face every day have any impact? Nah, didn't think so...

Why does it seem Mr. Sarles sounds like Mr. Cato and all the others? Perhaps next time they'll hire a comedian for the job. Then I can laugh myself to death on the train! Yuk! yuk!
7 replies · active less than 1 minute ago
Peak of the Peak was a bad idea. I don't know of anyone that could adjust their work schedule or just hang out at work for an extra half hour to save a couple dollars.

Here's an idea: Sell more advertising. If they filled all the spots they have for ads (in buses, sides of buses, sides of train cars, inside train cars, inside station entryways on walls and floors) then they wouldn't be hurting so much for money. Perhaps they should switch to a commission only pay grade for their ad reps to motivate them to make more money.
Requiring metro employees to work hard? This is a Union Shop! Apparently you believe in slavery!
i doubt you could do my job. go to the wmata online job bank,see the posting for ele/esc mechanic. let me know if you think you can do it.
I meant to put "coundn't" instead of "could".
VeggieTart's avatar

VeggieTart · 738 weeks ago

I agree, but I'm guessing that in this economy, they have trouble selling ad space. Remember the tunnel ads that used to be between Metro Center and Gallery Place and Gallery Place and Judiciary Square? The last few times I've ridden (and I don't get to ride them often), there's been nothing.
They hardly could sell ad space during good years, except to themselves.
Nothing will change! They just want your money and your taxes VA Wake up!

They don't like you or even give you what we pay for -customer service!

Governor McDonnell when you press for Virginians to be hired and recruited at Metro
Mori Yuki's avatar

Mori Yuki · 738 weeks ago

it has been mentioned before and it deserves to be mentioned again. If those in charge of DC Metro And its systems, actually used the Metro every day for two or more years. I would think that by the end of the first month they would start implementing what is needed to be done to bring back the Metro to its former glory.
DailyRider's avatar

DailyRider · 738 weeks ago

Man, I hate riding with those jerks.
4 replies · active less than 1 minute ago
UnSuck Fan's avatar

UnSuck Fan · 738 weeks ago

Which jerks? That could be interpreted in a variety of ways! LOL! ;-) Sorry, couldn’t resist!
UnSuck Fan's avatar

UnSuck Fan · 738 weeks ago

Oh for heavens sake; get a grip! I meant this joke tongue-in-cheek! There is jerking caused by trains, then there are riders who are jerks by being seat hogs, jerks listening to music really loud with or without headphones, jerks eating and drinking on the train, etc. Sheesh!
DailyRider's avatar

DailyRider · 738 weeks ago

USF, Let it be known that it was not I who did the -1 bestow.
UnSuck Fan's avatar

UnSuck Fan · 738 weeks ago

I had a feeling it wasn't you. I just didn't know where to put a reply to my own comment. :-)
I think within a year they're going to try and raise fares again, probably as a result of the second bullet... and they fact that they're going to pay the people that work for them more money.

Even though almost every other federal and state government is paying their workers less, or has had to enact pay freezes, Jackie Jeter and the myopic freeloaders at ATU local are still pushing hard to get their own, the rest of the world be damned.

Le sigh.
3 replies · active less than 1 minute ago
Jackie Jeter belongs in fucking jail.
myopic hmmm describes most of the bloggers eyeman
MetroRyder's avatar

MetroRyder · 738 weeks ago

Peak of the peak won't bring in as much money as they wanted because all the stations don't charge it. On my morning commute the station where I exit only has 1 fare gate that charges the correct amount. The others charge pre peak, pre fare increase. It's no surprise that people don't use the one fare gate that charges full price.
1 reply · active less than 1 minute ago
That's lucky. At lots of stations you can't even read the displays to know what you paid or if your card even registered.
Most train operators refuse to take into account the fact that riders cannot anticipate the slowing and accelerating that is done. The operators can, so they would not notice the abrupt changes in speed. This is a training/quality control issue. It will NEVER improve because there is no reason for the operators to do a better job. Why would the operators care? Honestly, the animosity and contempt that most operators exhibit towards those paying their salaries through fares is almost comical. Almost every interaction with metro employees involves the customer being rudely treated. There are exceptions, but by far, this is the case most of the time.
2 replies · active less than 1 minute ago
anonymous's avatar

anonymous · 738 weeks ago

Do think metro would hire us to drive trains!

Lets apply for the job, that is after we drive a Metro bus in South East DC.
So many of metro's riders couldn't care less about the raising of fares because they get free or reduced rides through their employer. This is actually a major issue for those who are paying full fare. When I saw those polls that were taken a year ago asking riders if they would rather have higher fares, or decreases in service, and the responders said higher fares, well, at first I thought the poll takers were fudging the results. But, then I remembered that so many were riding for free, and of course they're going to say higher fares. This presents an issue because those riding for free will not care when metro throws money at their problems, which is usually the case. When's the last time metro looked internally to save money to fund fixes? Why would they, when so many are so willing to ignore fare increases? This simply wouldn't happen if everyone was paying full fare. People would demand internal reviews, waste reduction, oversight, etc. Even with Jackie "the slave" Jeter and her CBA waving, the board wouldn't be so chummy with the union if the customers were united and stronger in their demands. I suspect the vast majority of those who have stopped riding metro did so because of fare increases, which would mean that they were the ones paying full fare out of pocket. I'm just about ready to stop riding the train myself, this is my last month, I simply cannot justify paying $10.90 to ride from Shady Grove to DuPont and back each day. That's $3,000/year, to be treated like crap and jerked around by train operators. Not only do I get to pay for bad service, but I get to experience all the aggravation of single-tracking, smoke in the tunnel, cracked rails, operators/station managers yelling at me, fare gates that don't work, smartrip failures, snow/ice on sidewalks, the escalator mess, etc. I get to pay them to experience all that crap they give us, well, no more.
7 replies · active less than 1 minute ago
Amen brother. I stopped taking the Metro altogether back in November and I could not be happier. I bought a parking pass at a garage by my office. It's cheaper and the traffic is not even remotely as stressful as the Metro is.
if its all that what took you so long to do it?
And every single fed.
Absolutely wrong. Many feds, including myself, simply get to deposit pre-tax dollars into Smartbenefits. Yes, it's a benefit. But it is certainly not free.
pre tax dollars hummm who loses you got it the taxpayer. whats the program called 401 ride cheap. where does everyone else sign up?
if you ask the people who pay taxes on there entire wages goverment is to big and over paid.
who pays for that pretax dollar benefit? whats the program called 401 cheap ride. taxpayers are tired of the free ride fed workers get. when can you co riders sign up for the program?ask around most citizens would agree your paid to much and have to many benefits.
If Metro increases enforcement of the eating/drinking rule, maybe that will finally get Metro Police officers INSIDE the stations! I'll take it.
1 reply · active less than 1 minute ago
But they won't actually enforce anything. Sounds like they'll just give an advertising contract to some cronies.
Why is it when financial persons balance a budget they don't propose raises when the budget is in a deficit.

No raises. Balance the current budget!

I will not vote for the same governors, congressmen, or delegates who approve these huge salary increases per the current poor service, customer service etc.
I am writing my my senators, congress persons, and delegates today!
4 replies · active less than 1 minute ago
Metro is unaccountable. The board is not elected or truly accountable to anyone. You can write to politicians until your fingers fall off, but it won't make a difference.
Ummmmm-

I am writing; "If you fail to change this system ad hire competent people, I will NOT vote for you".
Politicians want your vote and others. Rally with interest groups to vote out the present politicians now.
This will make an impact!
But your vote doesn't really count. Their races are determined by running ads about how their opponents want you to die. We don't have elections based on Metro issues.
im sure thats at the top of the list of problems to fix. at least you made me laugh.
If manual ops are going to continue--essentially indefinitely it now seems--can we at least end the insanity of stopping every train the *end* of the platforms? In most stations it's more customer-friendly to spot the trains at the center of the platforms. The crush on the Shady Grove-bound Red line platform at Gallery Place is especially bad.
2 replies · active less than 1 minute ago
No, Metro drivers can't be trusted to know if they have 6, 8, or 17-car trains.
Loxybrown's avatar

Loxybrown · 738 weeks ago

Personally, I think the trains should stay on manual, and the drivers should get used to feeling what it's like to drive one without slamming on the brakes. I think desiring to be replaced by machines is not a good thing.
Corresponding Toads's avatar

Corresponding Toads · 738 weeks ago

Question: when I flash my smarttrip card, the LED blinks green. There's a bunch of suckers that roll through Union Station, and their LED's flash RED. Does this mean they're low on cash or they've got some of employee smart trip?
2 replies · active less than 1 minute ago
There's an LED? I'm too focused on not getting ass-rammed by the person behind me, so I don't notice any lights.
Half of them don't blink at all and nothing shows up on the display. Nothing else in the Metro works...are you saying the gates do CT?
No one asked about why Metro isn't setting firm plans to have a reliable lower cost subway like Vancouver? The trains are all on ATC and THERE ARE NO HUMAN DRIVERS SO YOU DON'T HAVE TO PAY THEM, major cost savings and it is safe. Of course I'm sure they actually tightly monitor and maintain their infrastructure.
2 replies · active less than 1 minute ago
Vancouver is a very different demographic.
Ummm, Canadians.
will you be sitting in the front of the train?
The same ATC technology on Vancouver's Skytrain works fine on Detroit's Peoplemover. And the same ATC technology on Metro seems to work fine on BART in San Fransisco. What's the difference between Metro and Bart? ATU 689!
Metro will be more aggressive about taking advantage of off-peak times to do system rehabilitation and safety work. That means more things like holiday weekend station closings.-AND MORE DRIVING, CYCLING, ETC ON THE WEEKENDS AND LESS MONEY
Metro is hearing reports that Congress may balk at appropriating the $150 million annually it earlier pledged to provide for capital projects. Not getting that money, which also brings matching funds from Metro’s three jurisdictions, would be a severe blow to Metro’s rebuilding efforts, he said. “That will be devastating. We will continue to fall farther and farther behind.”-THAT IS BECAUSE YOU WASTE MONEY AND DON'T USE IT FOR WHAT IT IS INTENDED. METRO IS LIKE AN EMPTY MONEY BIT, NO MATTER HOW MUCH THEY GET THEY ARE IRRESPONSIBLE WITH IT.
Reflecting rider concerns, Metro plans to step up its enforcement of litter and eating/drinking rules. Sarles said he didn’t know if that would involve tickets – recall the infamous French fry incident – but in any case, the effort will seek to remind people of the rules. IS THIS REALLY THAT BIG OF A DEAL. YOUR OWN COPS EAT IN THE STATIONS. AND SORRY IF I'VE BEEN IN THE SYSTEM FOR 2 HOURS DUE TO MAINTENANCE AND ON THE BRINK OF PASSING OUT, I'M GOING TO TAKE A SIP OF WATER. ANOTHER GOOD WAY TO CONVINCE PEOPLE NOT TO RIDE TOO.
Costs to address safety issues means there won’t be money to increase the size of Metro’s railcar fleet, at least for now. More cars mean there can be longer trains, that carry substantially more people. Ditto for the suicide barriers that bar people from getting down onto the tracks. MORE LOST REVENUE.
The latest seating design for Metro’s new 7000-series cars calls for “transverse” seating – the way seats are now, arranged in rows across the car – with the ability to convert to bench-style “longitudinal” seating along sides of cars in the future if the need arises to pack more people in. ???
There will be continuing redeployment of Metro police away from desk jobs and special details and into trouble spots like Gallery Place/Chinatown and L’Enfant Plaza stations. More police dogs will be out, too. GLAD YOU HAVE ONE GOOD IDEA-HOW LONG DID IT TAKE TO FIGURE OUT YOU HAVE A PROBLEM THERE?
A report on the effect of peak-of-the-peak fare surcharges should be ready in a month or two. That might answer questions like: Did the surcharge drive people away from the busiest times in the system, and has the surcharge produced as much revenue as hoped. YES IT DROVE ME AWAY FROM USING THE SYSTEM DURING THE BUSIEST TIMES-DROVE ME RIGHT INTO MY CAR/BIKE.

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