What have been the cumulative effects of a year of near constant track work, fare hikes and a new general manager?
Decide for yourself.
According to Metro:
"On-time" performance (December 2010 vs. December 2009)
Metrobus 2010: 75.7%; 2009: 75%
Metrorail 2010:87.9%; 2009: 87.6%
Metroaccess 2010: 92.9% 2009: 92.8%
Escalator availability 2010: 88.6%; 2009: 90.6%
Elevator availability 2010: 96.4%; 2009 97.7%
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