Wednesday, May 16, 2012

Metro Rolls Dice with Our LIves


Metro rolled the dice with riders' lives yesterday, says a source with inside knowledge of the "catastrophic" door malfunction.

According to the source, Operations Control Central (OCC) was advised of a major door issue between Ft. Totten and Gallery Place and sent a road mechanic, a member of Metro's emergency response team, out to assess the problem.

The road mechanic found that the doors on one, 1000-series car were partially opening while the train was in motion, indicating a major problem.

Instead of taking the entire train out of service immediately, as is done with even the most routine door issues, OCC ordered the car maintenance department to shut down the one car but leave its paired, mate car, and the rest of the train, operating for revenue service.

And the train continued on with passengers totally unaware of the brewing problem.

Then, between Van Ness and Tenleytown, the door systems failure recurred, and some doors of the mate car flew wide open while the train was moving, endangering riders in what is considered one of the worst kinds of safety failure.

The source said the door problem was likely a fluke, but that it presented a "major failure of multiple fail-safe systems" designed precisely to keep the doors from opening while the train is moving.

When something like that happens, they said, there's no way to know what is broken so the train should have never been allowed to continue revenue service once OCC was notified of the initial problem.

They said that 99 times out of 100, given a failure as massive as the one that occurred, the entire train would have been taken out of service.

"If the doors of your car started popping off for no reason, you wouldn't continue on and simply tighten your seatbelt," the source said. "You wouldn't keep driving."

I asked two sources why Metro would risk riders' lives like that. While neither had inside knowledge, both surmised Metro was running low of operational revenue cars during the rush hour and OCC felt pressure to keep as many cars in service as possible.

"Revenue is Metro's top priority," one source said. "It's not safety. Someone in OCC should have their ass handed to them for this, but they won't."

As a footnote to the story, riders should recall Metro's "safety" move in the aftermath of the June 22, 2009 crash.

After the 1000-series cars involved in the collision telescoped upon impact, Metro pulled a PR stunt and "bellied" (put in the middle of trains) the 1000s, ostensibly to protect them from future crashes.

Anyone with even the most rudimentary understanding of physics realizes that putting the 1000s in the middle of the trains does nothing to protect them from a potential impact.

In fact, bellying them might put more riders in danger.

If you watch a train go by, the crowding is like a bell curve, less at the front, more as you get to the center, and then less as the train ends.

If there were to be a collision, the riders in the 1000-series cars--likely the most crowded cars on the trains--could still be crushed.

Now, if you're in a 1000, you have to worry that when they're packed like sardines, there could be another "uncommanded door opening," which is Metro-ese for what happened yesterday.

If the doors had flown open during crush+, yesterday's incident could have had a very tragic outcome.

Metro dodged a bullet--again.

Other items:
More waste on the Silver Line (Examiner)

Comments (43)

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There will be more of an investigation into who your inside source is than the actual incident yesterday.
3 replies · active 675 weeks ago
former employee's avatar

former employee · 675 weeks ago

Exactly true "Unsuckdcmetro.com" should be posted throughtout the shops for employees who want to report unsafe practice. Damn shame they only place for employee to report unsafe practice is on this great blog. NTSB and other govt. sources will not help unless there is an accident. Metro handles all their complaints in "house". Telling a fox in that house will sure get your ass in whirl wind of hell to pay.

Back in 2006, the 1k doors when through a major O/H is what they called it. No updated software, old door operators cleaned to look nice, wires and lugs that were corroded by car wash detergent still stayed --only replaced if it "wiggle" at the time, old terminal boards stayed. There were more problems after the O/H then before. Spend millions of dollars polishing a turd.
UnSuck Fan's avatar

UnSuck Fan · 675 weeks ago

Make sure they have the correct site otherwise it will be useless. :-) Many people forget to include the necessary "blogspot" in it.

<Unsuckdcmetro.blogspot.com>
Unfrickingbelievable.

Nice job unsuck. Now we know where safety stands among Metro's priorities.
Aren't the 7000 series cars going to be used for the silver line only? If that's true, then how long will it be until they get more cars to replace the 1000 series?
IIRC, the 7000 series cars are being ordered in two sets. The first set is for the Silver Line, and the second set is to replace the 1000 series. The latter set won't be fully delivered until 2016.
If Metro issued only a tweet or two on it, then clearly the local media have nothing to regurgit...oops, I mean investigate.
Metro Opens Doors
1 reply · active 675 weeks ago
Priorities

The important thing here is that no one loses their job and that everyone gets paid.
1 reply · active 675 weeks ago
I don't know, just playing devil's advocate -- they fired the guy who derailed the blue train at Rosslyn.
hrh king friday 13's avatar

hrh king friday 13 · 675 weeks ago

Those doors aren't your slaves! If you want those doors to close by themselves, you must believe in slavery!
It wasn't a brake issue that caused the June 2009 crash--the sensors weren't sensing. They bellied the 1000 series believing that they wouldn't telescope as much when the next crash occurs, but they already proved that wrong in their own rail yard.

"Revenue" cars are cars needed to transport revenue sources, namely people.

And it takes time to design and build cars. Metro should have planned for a fuller 2006 replacement (say when the 6000 series came out) back when the economy was in better shape (say start planning in the late 90s), but that would have taken vision and good planning.
The 4k cars were taken out of service last year because they experienced a similar problem. Metro fixed the problem and returned them to service. I think It's best to just stay off those tin cans (1k cars) for your safety.
These sources are correct about Metro frequently being short of revenue cars for the morning rush. All kinds of shenanigans are pulled to "make the numbers."
1 reply · active 675 weeks ago
Here's a number they should strive for: 0 accidents, malfunctions, or other life-threatening issues. How many days has it been? 0.
Thank you to your inside sources! They are so much more informative than WMATA and the news!
5 replies · active 675 weeks ago
DC Denizen's avatar

DC Denizen · 675 weeks ago

Yes. The only reason I haven't given up entirely on Metro is because as this blog demonstrates, there are still people within the ranks who a) care what's going on, and b) have a firm grasp on what the problems are.

My question is, how can we help these people with solutions?
I also really appreciate the other metro employees who read the blog and comment and confirm what the sources say. There have to be a few decent employees trying to do the right thing by that count!
there are a lot more than a few employees who care. there are a lot more who are afraid to say anything. i learned years ago that speaking up only brings scrutiny upon yourself not the issues you are concerned about. please do not think all employees are rude, negligent and uncaring.
You're right. I'd imagine that possibly the only thing more frustrating than riding metro is being a decent honest person stuck working for metro. That culture must be toxic to deal with all day for those that actually care.
We try not too, n2deep. The problem is that many of the ones that we rail customers run into most prominently (think near the faregates) are the ones that have gotten their current roles due to being negligent in other roles.
Paging the NTSB...NTSB to WMATA headquarters.
Stan Dessel's avatar

Stan Dessel · 675 weeks ago

We Rush Plused the shit out of that train! You're welcome!
2 replies · active 675 weeks ago
c'mon Stan, you can do better than this one
Forget "infill" stations, we'll just leave a door open so you can disembark at your liesure.
It is right to say that much of this is not the fault of the current top management, but rather the previous top dogs. However, the organization is still deliberately hiding a lot of information from the public. Thanks to Unsuck for doing what the management or the local media are unwilling to do.
UnSuck Fan's avatar

UnSuck Fan · 675 weeks ago

Oh great; now we have two ways to die on the Red Line if we happen to board one of the 1000's! Or maybe it will be just one way as we’ll probably get smushed like a grape since this particular series of cars is bellied between the other cars (which automatically deems it as “safe”) and then we’ll fall out of the opened door because it happens to be “a fluke” when it opens.
1 reply · active 674 weeks ago
Oh yeah - we're all gonna get 'fluked' alright!
chikn good's avatar

chikn good · 675 weeks ago

Maybe they were just practicing for a drive-by.
Metro can kill people without repercussion. The crash proved that.

Why should they care>
"major failure of multiple fail-safe systems"

wat
As bad as this turned out, I think I side with Metro on this one. At the very least, they are damned either way. If they take and entire train out of service at rush hour, everyone wold complain. Imagine a post on this board about inconveniencing thousands of commuters because of a 1% chance that another door would fail.
1 reply · active 675 weeks ago
How would that be any different than any other day. They take some broken train out of service all the time on a daily basis. This would be nothing abnormal. Driving around with the damn doors popping open and bodies falling out at 50mph on the other hand is NOT normal.
Typically, when one of the cars in a set is experiencing a mechanical problem, its mate will likely have the same problem since they share systems. Of course, Metro would ignore this and keep the train in service. I value my life so I'll stay off Metrorail.
It seems to me that no matter how many cars or buses in operation, Metro is still going to get its revenue. While fewer cars might mean longer waits, or passengers get squished a little tighter, at least then we'd be safe. However, I'm sure that doesn't matter to the Metro execs. Too bad they don't consider the cost of lawsuits in when figuring out the costs of running the place.
1 reply · active 674 weeks ago
guesty-guest-guest's avatar

guesty-guest-guest · 674 weeks ago

-vows never to lean on a door ever again-

-or even to get near one-

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