
From A.:
I'm an Arlington commuter, so you will not be shocked when I say I have infuriating Metro experiences pretty frequently.Other items:
But I like to give positive feedback, too, and I email Metro just as much for commendations as complaints.
Here's a recent praiseworthy incident.
I received an envelope this weekend from Metro Lost & Found.
I didn't report a lost item; the only thing I could think of was when I called them about dropping my phone, over 2 years ago.
I opened the envelope and found a checkbook full of blank checks!
I had brought it with me a couple of weeks ago, and never realized I lost it.
It was very reassuring to know that some rider, some station manager and some central office person had all worked to get it back to me.
Anyway, I'm sure that people have this kind of thing happen all the time, just as I also have hot cars and track delays and breakdowns happen all the time.
Just thought I should praise Metro for working hard to get my stuff back to me.
good · 713 weeks ago
guest · 712 weeks ago
It seems the union officials who make over 100,000,00 a year plus get paid millions for keeping certain persons with criminal records and bad intentions employeed.
I am greatful for the tranist companies who installing the driver cams since there is no self discipline at dc metro and they have poor customer relations and no respect for others.
I choose over all to drive my car and I feel safer.
guest · 713 weeks ago
hrh king friday 13 · 713 weeks ago
Seriously though, this is nice. A sliver of hope.
dcn8v · 713 weeks ago
anon · 713 weeks ago
RGG · 712 weeks ago
slb · 713 weeks ago
and, can we have a full seperate post on the Examiner article linked at the end of this one? Jackie Jeter is quoted as saying that when "they convinced us to accept the cameras [which found hundreds of drivers texting, speeding, etc.], they lied. They said it was a training tool." I don't know if she's dumb, evil, or just both.
Bet · 712 weeks ago
@ransim · 712 weeks ago