Wednesday, September 8, 2010

Necessary Quotation Marks


From Jill:

One of my most frequently muttered terms in life is "WTF WMATA," and the other night was no different. I was traveling from my apartment a few blocks North of the Van Ness to Cleveland Park.

For such a short trip, I prefer to take the bus so I don't have to deal with escalators, long train waits, and being underground in general.

NextBus told me that a string of five buses would be passing my apartment in about a 10-minute period, so I figured I'd head out in the middle of that bunch. I missed the first four, and was patiently awaiting the last bus of that string, with the next bunch of buses not coming for a half hour.

What should I see from my little bus bench, but the L4 I'm waiting for FLYING by me in the left lane. I throw up my arms to indicate "WTF WMATA?!," only to have the driver throw the same gesture right back at me, as if out of the two of us, I am the one who has broken the bus protocol.

Being naive, I assume that since this man has seen a rider who he has passed, if said rider begins to run down the street after him, he will stop at the next bus stop.

Obviously, I forgot that I was dealing with WMATA.

He proceeds to get into the right hand lane to wait at a stop light, with me still running after him.

The light turns green, and he stays in the right lane long enough for a break in the traffic so he can get back into his careening lane.

Really?!

It's hot, so I decide I'll suck it up and take the Metro instead of walking.

I walk down the two stopped escalators, and for once, the train arrives quickly and takes me to the next station without incident.

I'm about ready to start kicking Metro equipment when I look up and see a sign that makes it all better.

"'Escalator' out of service"

I don't care if it was a witty station manager acknowledging that, at best, these things should be referred to as "escalators," or if this is just another example of questionable WMATA quotation use, but either way, it gave me the strength to wake up the next morning and board that train once again.

Comments (13)

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Remember to write to WMATA and request that they FIRE DAVID LACOSSE!!!
Definitely the best handmade Metro sign I've seen. If the joke was intentional, even better.
Godsend Conspirator's avatar

Godsend Conspirator · 759 weeks ago

I think the broken escalators are a running joke with WMATA workers. A very courteous red-line train operator made a comment a few weeks ago as we were pulling into Union Station at around 6:30am:

"Here we are, Union Station. And oh look... the escalators are working. Thank you for riding Metro and enjoy the rest of your day."
Can anyone honestly explain why that incompetent jackass David Lacosse still has a job?
Yeah, WTF WMATA, but now, wtf unsuck metro? I love the blog and all, and it was/is refreshing, but honestly is it making any difference? Buses still zoom past frustrated riders. Buses still bunch. Drivers still text. No one gets punished. What is changing?

Someone, help.
MetroRider's avatar

MetroRider · 759 weeks ago

The quotations are acknowledging the fallacy of calling these things escalators. A real escalator actually moves. At least they spelled it correctly.
So many people post complaints on this blog such as Jill's complaint, but so few seem to actually take the time to call Metro and complain. Yeah, yeah. I know. You're jaded and you think "Metro won't do anything anyway"....but if you're not complaining to Metro about these things how will they know the level of the problem?? For God's sake, just call it in to Metro. Please!
2 replies · active less than 1 minute ago
Or email it in.
I do, nothing ever happens. I don't even get a form email in return most of the time.
I saw a great handmade sign at Tenleytown-AU yesterday at the street level escalator advising people that there’s only one platform escalator right now so to take the elevator. Except it’s out of service! There were also official signs on the platform pointing the way to the out of work escalator.
Anyonymous's avatar

Anyonymous · 759 weeks ago

That sucks about the bus, but I don't get why would you have been waiting for the bus at all. Given the recent nice weather, and the fact that Van Ness to Cleveland Park is not far, why waste your time with the bus and/or metro to go such a short distance?
MetroRider's avatar

MetroRider · 756 weeks ago

Alert: there was actually an escalator repair person working on the broken Bethesda escalator today!!!!

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