Via @thatsjulian: @unsuckdcmetro a picture from the 2 hour stranded train I was on last night. Sure you already know the details. via.me/-9an7gs8
From Scott:
From Scott:
I had quite the adventure on my four-hour commute home Wednesday night. I was one of those passengers trapped in the dark train underground. The following is my account of the events as they unfolded.
I boarded my first train at Foggy Bottom around 4:45 p.m., transferred at L'Enfant Plaza without incident. Once I got on the platform at L'Enfant Plaza, the signs said to expect delays. I waited about 15 minutes for the train to come. By this time, the platform was absolutely packed with people. Everyone crammed into the train. We went one stop, and the train operator announced the train was going out of service, and everybody would have to get off at the next stop. This had apparently happened to two other trains as well, so the platform hardly had room for us to get off the train. It was pretty damn unsafe. The train operator kept announcing to board the next train on the opposite side of the track, and it would take us in the direction we were headed due to them single tracking around a track fire.
The next thing that happened, and I wish I had this recorded was—the station announcer came on the PA system and starting announcing, “At this time, the station manager KNOWS NOTHING, I repeat, the station manager KNOWS NOTHING.” This was very unsettling to the mob on the platform. Then, a train arrived on the same side we just got off on, and announces it was going our direction. At the same time the train came, the station manager was on the PA stating no trains were heading in our direction and they have no information on any trains going in our direction, so we should all exit the station and get a bus or a cab. That train left, I was nowhere close to getting on. There were three trains worth of pissed off people all pushing and shoving to get on it. I stayed out of the way. The next train came and announced it was going in our direction, as the station manager once again comes on the PA system saying no trains are heading in our direction—UNBELIEVABLE.
I got on that train, we went maybe a mile and the train went dark--all power was shut off. The train drifted along the tracks with a ghostly, eerie silence until it came to a powerless stop. One light came on in the car I was in. It was packed with probably a few hundred people. We were standing face to face, practically on top of one another. The train operator said, he was not sure what happened and was calling into central. We had emergency battery power on, which had enough power to keep emergency lighting on but no air circulation.
The next two hours were spent in the dark on the train. An hour in, panic started to set in. In our car, one woman had passed out. We heard people pounding on windows in other cars, we heard glass breaking and people screaming. More than two hours in, folks in our car forced open the emergency door to get some air into the car. Some actually exited and walked the tunnel. Mind you, we were in the dark somewhere under the Anacostia River. Inside, the temperature was close to 90 degrees. Most people managed to get their coats off, and in some cases, even shirts came off. I was dripping with sweat, but tried to keep breathing and conserve my energy and keep calm. I did not talk much, and kept my eyes closed while standing face to face and body to body with the other sweaty passengers.
About two and a half hours, someone threw up in our car. The car also smelt of urine. I’m certain more than one person had pissed themselves. The car smelt rank, and the situation was getting out of control. Multiple emergency doors were forced open, and now passengers were wandering around in the train tunnels in the dark. The train operator came by our car, asked us to help him get the door closed and said not to open it again. He said several other doors were open and had to be closed. He had police and firemen with him. They were trying to round up everyone and get them back on the train before the fire department would give permission to the power company to restore power to the third rail.
Once the train operator got all passengers back on train and all doors closed, the power came on. The train operator said we would be moving forward, but at a very slow pace, as there might be stray passengers wandering around in the tunnel.
They took a good 30 minutes to get everyone off who needed medical assistance. I got home close to 9 p.m. that night.
Reflecting on the entire situation makes one think how fragile we are and how dependent we’ve become as a society. It only took two hours for complete panic to set in. People were making irrational decisions, bringing potential danger to themselves and others. Suppose it was a real bad situation, like an earthquake, where a station collapsed, and we had to be down there for 24 hours. I could not even imagine the havoc and chaos that would come about. After this incident, I am rethinking Metro and public transportation. I am not sure I could go through something like this again, not for my own sanity, but for my safety. Everyone else's minds went wild, like zombies.
You would have thought Metro might have covered the trip plus parking, but I paid in full, like one normally would.
Anon · 633 weeks ago
I think this pretty much seals the deal for me. No more Metro. They just don't know what they're doing. We pay for it, they don't.
Tracy · 633 weeks ago
Please investigate what the hell metro is doing!!!!!
Scott · 633 weeks ago
Arlingtongal · 633 weeks ago
Stan Dessel · 633 weeks ago
You're welcome.
GridlockDoctor · 633 weeks ago
After asking my puppet master Dan Stessel for comment he assured me this power phenomenon was your fault for not moving to the center of the aisle. Also in the event of an emergecny you should have called METO Transit Police at that easy to remember number.
Oh he also said to tell you "You're welcome"
John · 633 weeks ago
1) Stessel needs to be fired. Immediately. In addition to not being able to even name the proper line that was effected, once again, he placed the blame and pointed fingers at everyone but metro. And, once again, he lied about it. That twerp should have been on thin ice after his flirting comment. Bye Bye Dan.
2) Whoever was put in charge of improving communications during a disaster after the College Park screwup should be gone too. Communications actually got WORSE.
3) Station manager: gone.
4) Refunds for the passengers. Not in 2 weeks. NOW!
5) They are saying Sarles is going to have to report to the board in the next board meeting. Not good enough. Riders who were stuck on that train should be allowed to speak. No 2 minute limits, no hand picked stooges, no games. Real testimony, real questions. Sarles should be facing an all-out grilling.
6) Whoever shut down electricity: GONE.
Ryan · 633 weeks ago
Dezlboy · 633 weeks ago
Suggestion: carry a flashight and zanax with you. (ummm, I shoud take my own advice!)
Heather · 633 weeks ago
Shame on WMATA.
Dezlboy · 633 weeks ago
Sweetness · 633 weeks ago
guest · 633 weeks ago
andrea · 633 weeks ago
@ThatsJulian · 633 weeks ago
That was the worst part of the night to top it all off. A nice wave from the station manager saying "I'm sorry that happened to you! Please come again!"
Anon · 633 weeks ago
Jason · 633 weeks ago
Driver · 633 weeks ago
dcn8v · 633 weeks ago
I suggest that anyone who regularly rides Metro should keep a small Metro safety kit in their bag. Contents (feel free to add suggestions):
Flashlight (preferrably a crank light)
Snack (Clif Bar or the like)
CPR microshield mask
Antiseptic towelettes
Pain Relievers like Advil
Handheld battery-powered fan
Immodium / Pepto Bismol
Reusable plastic bags
Frequent red liner · 633 weeks ago
I was recently in Philadelphia and someone told me that they were impressed with the metro system in DC. I just stood there. -__-
Guest · 633 weeks ago
Mike · 633 weeks ago
JK!! JK!!
lightbrownis · 633 weeks ago
Another Nick · 633 weeks ago
That sounds like a perfectly reasonable time to panic. And the hell am I staying in a sweltering Metro car for 24 hours. If the station in front of us collapsed, I'm hoofing it to the one we just left to see if its still there...in less than an hour.
NoNo · 633 weeks ago
Guest · 633 weeks ago
"During Wednesday’s incident, Sarles said that Metro personnel were on the scene within 15 minutes of the power going down and that police were on the stranded trains in 'under 30 minutes.'"
Is this a blatant lie or did they arrive on the scene and not do anything for two hours?
MsKat · 633 weeks ago
Guest · 633 weeks ago
Stan Dessel · 633 weeks ago
You're welcome!
I like my car · 633 weeks ago
BakuRat · 633 weeks ago
patb2009 45p · 633 weeks ago
it's unpleasant but it would keep the car less pleasant.
As for breaking windows, that's ridiculous. the cars have an emergency door release, if you need to get out, you pull that lever and open the doors.
BrunchBird · 633 weeks ago
Threatened Commuter · 633 weeks ago
JGK · 633 weeks ago
Anyguy · 633 weeks ago
Jeremy · 633 weeks ago
Tracey · 633 weeks ago
Joolz · 633 weeks ago
Eli · 633 weeks ago
And every time I make the mistake of taking metro these days, I end up being late to wherever I'm trying to get. And now I'm hearing nightmarish stories. It only seems to get worse! I got a bike - for FREE - off of Craigslist a couple years ago, and not only does it save me $100/mo, it keeps me in shape and makes it possible for me to live somewhere that's not right next to a metro stop. Fuck metro. Get off yo' lazy asses and start biking everywhere. Bikers, let's take over the streets. I'm tired of breathing in all these car fumes, too... we need less cars on the street. (Granted, most of the worst car fumes come from big delivery trucks, but I don't know the solution to that.)
Leila · 633 weeks ago
Neenya · 633 weeks ago
AnonymousOne · 633 weeks ago
aliamena · 633 weeks ago
It's quite obvious that the system is not being run by responsible professionals. It's being run like an average Safeway—complaints from customers bring about radical improvements for awhile, but then things go back to sluggish normal.
The only solution is to break the union hold on the place, fire everyone, and replace them with responsible grownups.
Guest · 633 weeks ago
guest · 633 weeks ago
anon · 631 weeks ago