Thursday, February 21, 2013

Metro Contemplates Arresting Riders for 'Self Evacuation'

At the most recent board meeting, Metro officials, and the board the "oversees" them, discussed the troubling events of the Great Green Line Charlie Foxtrot of 2013.

Metro staff seemed to lay the bulk of the blame on a lowly operator and a lowly Metro Transit Police officer.

While the continued inability of the board and Metro staff to acknowledge the bigger picture is infuriating, the really shocking surprise came when the chairman of the board, Tom Downs, took center stage at what has become the most tragicomic open mic event in the DC region.

He said the one thing that "made the hair stand up on the back of his neck" was the passengers "self evacuating." He and the board showed how completely disconnected they are by agreeing that "self evacuating" is an irrational step for a rider to take.

Obviously, they've never been stuck in a dark, superheated Metro car for hours with people puking, pissing, having seizures and fighting while Metro provides absolutely no information. Obviously, they ignore a long pattern of Metro putting riders in similar situations or worse again and again.

But it gets worse as Downs searched for ways to stop "self evacuation." 

Here's the line of questions put forth by Downs to Metro staff:
"From an enforcement standpoint, can a police officer physically restrain passengers from self evacuation? Do they have the legal authority to do so? Can an officer arrest a customer?"
Read that again. Let it sink in. He's serious. That's his solution.

The response from Metro Police Chief Michael Taborn was "absolutely."

One has to wonder if ever in the history of mass transit did a subway system seriously contemplate arresting riders for trying to escape from a hellish situation caused by the subway system.

Whenever I think Metro has hit suck's rock bottom, someone at Metro or on the board opens up a new crate of dynamite and discovers a whole new, deeper shaft of suck.

Here's another view from DC Metro Sucks.


Comments (75)

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INteresting. His solution was not to improve the radios or prevent breakdowns...his solution was to take it out on riders.

i guess if you had any doubt where riders stand in wmatas mind, you know now
1 reply · active 630 weeks ago
MetroScum's avatar

MetroScum · 630 weeks ago

We knew where they stood years ago when they explained their strategy for "easing" train overcrowding: squeeze as many passengers onto an undersized train as possible, just like a sardine can.
Metro Ryder's avatar

Metro Ryder · 630 weeks ago

Later when a bunch of people die because they don't evacuate metro will blame them for not evacuating. It's a circle of suck.
2 replies · active 630 weeks ago
To borrow from XKCD, imagine reading a news article that says: "Many of the passengers self-evacuated the rail cars and fled into the tunnels. Those who stayed behind..."

Do you think the article is about to say that something good happened to those people?
This is utterly outrageous. You do not communicate with passengers and do not put anyone on the train to communicate, then you want to blame the public for wanting to save their own lives. STUPID! If anyone is arrested it should be the person who make this rule. This board member should go!

Metro is loosing riders everyday and they will definitively loose me, I will not ride with a crippled, lackadaisical attitude toward safety and information.
Hmm, technically Taborn is right as a cop could hold you for practically anything. Of course, they might open up a can of worms by doing so, but most people do not have a lawyer in tow when they are on the metro.

The REALLY scary thing is that he would be asked that question in the first place. Maybe Downs wants to try and track down the people who were just following the evacuation directions posted in cars?
Also in that same meeting Metro trains were compared to airlines who keep you waiting on a tarmac. The question was (paraphrased): If passengers can't leave an airplane for fear of arrest why can they leave a Metro train?

I *LOVE* that someone on the board had the balls to compare Metro to an airline. Let's continue down that road, shall we?

1) Airlines are overseen by the FAA and have to follow FAA regulations. If WMATA is saying they will adhere to similar strict rules then let's do that then! Who will be the FAA of WMATA?

2) The FAA regulations require 1 "flight attendant" for every 50 passengers on an airline operating under this specific set of regulations. 1-50 passengers = 1 flight attendant. 51-100 = 2 flight attendants, etc. Is WMATA saying they will follow similar regulations? If you followed the same numbers that's *16* WMATA employees to staff an 8-car train and be trained to assist in the event of an evacuation as well as "keep order" in an unusual event.

3) The airlines now have a "Passenger Bill of Rights". Is WMATA now opening themselves up to such a thing? If so - let's draft up that bad boy!

The WMATA board is CLUELESS and this will only end badly. Could you imagine 1000 people being arrested as they exit a vent shaft in the middle of a field in Anacostia?
6 replies · active 630 weeks ago
Not to mention that part of the Passenger Bill of Rights limits the time a plane can sit on the tarmac without letting the passengers off.

I really wish that had been in place the time I was stuck at Logan though. At least the crew realized they could not stop us from using our phones.
--and that most airplanes have water. and food. and bathrooms. :
MetroScum's avatar

MetroScum · 630 weeks ago

And air, which tends to be seriously lacking in a stinking, overcrowded metro car.
Also there's the fundamental difference of in one case you're stuck in a climate-controlled environment with bathroom facilities and food and drink on board, and in the other, you're stuck in an overheated sardine can with people soiling themselves.
MetroScum's avatar

MetroScum · 630 weeks ago

That's a good idea, let's write up a Passenger Bill of Rights for these Metroscum to abide by and get it published to a local newspaper!
FAA is the overseeing body. METRO needs oversight today and the biased board needs to have passengers on the Board!
Daily Rider's avatar

Daily Rider · 630 weeks ago

Cool.
The big bosses could give themselves bonuses based on the number of riders arrested in these situations.
I'm all in favor of arresting self evacuators. It really smells when they do that. ;)
Sweetness's avatar

Sweetness · 630 weeks ago

If WMATA can arrest customers for evacuating from a broken train, it logically follows that customers can sue WMATA for false imprisonment.
5 replies · active 630 weeks ago
In Virginia, false imprisonment is a felony, so WMATA could be brought on felony charges for that, if we go with that line of reasoning. Me like......
"Sovereign immunity!"
Kara, you're correct, they'd certainly try that. "We don't have to follow the rules, we're our own entity." Oh wait, they already do that. WHOOPS, did I type that??
MetroScum's avatar

MetroScum · 630 weeks ago

Sovereign criminal activity
Metro has so many lawsuits for the wrong they allow and endorse and encourage to act on certain employees. There needs to be an outside investigation and interview some of the employees who want to talk.
Agree you could be arrested for failing to follow the directions of a police officer. This would be a big can of worms though and probably a huge law suit (if it wasn't already). I'd imagine one class action law suit from those who were "detained" during the green line incident would quickly remove the financial surplus Metro had this year.

One officer can't hold an entire train - the people would simply over power him/her. If you sent a dozen officers in, you'd have a media nightmare. Headlines would read, "Metro Police hold 1000 passengers hostage" or "Dozens of sick Metro customers held at Police gunpoint."

Chris's comment is spot on. There's not a federal agency regulating regional or local travel.
5 replies · active 630 weeks ago
They are picking the wrong city to do something like that too. In DC the odds of holding a train hostage with a lawyer aboard are pretty good.
And if you expand it to include "the odds of holding a train hostage where someone on board is a lawyer, has a lawyer in their family, or is good friends with a lawyer", you're practically guaranteed to hit one of those three.
or someone who thinks they are a lawyer...
I am seeing the next great reality show here. A load of lawyers trapped aboard a Metro train. A sort of Deathmatch: Hitler versus Stalin.
MetroScum's avatar

MetroScum · 630 weeks ago

Sorry, but the last thing we need is some worthless waste of a bureaucracy to "regulate" these fools. All it'll do is give Metro something to point to- "We passed our inspections [by the lazy, incompetent government bureaucrats] last month!" and an excuse not to fix anything themselves.

But who are we kidding, Metro will never fix anything, ever. They have zero incentive to do so. It's really a hopeless situation at this point. The only thing that MIGHT help is if the whole thing is sold to private investors crazy enough to buy it, who then clean house and fire all these incompetents and criminal management. But the thugs in DC, the union, and others would never even entertain such an idea.
Anyone have tom down's e-mail? He's got to be the stupidest son-of-a-bitch on the Board.
1 reply · active 630 weeks ago
CalmTruth's avatar

CalmTruth · 630 weeks ago

I'd like his phone number and physical address.
WMATA - The Customer is Always Wrong!
Actually, if a passenger "self-evacuated" as was arrested, at least they would be out of the hot, smelly train. That's one way to get out. Also, If a couple hundred passengers got together and "self-evacuated", imagine the scene as wmata police attempted to arrest them all. If nothing else, they would have a logistical nightmare on their hands and would have to release everyone on their own recognizance. Any charges filed against the passengers would be laughed out of court.

Maybe, in a stealthy way, wmata is actually suggesting a solution while trying to appear to do the opposite.
2 replies · active 630 weeks ago
Actually, they might not get out. The cop would most likely zip-tie them, sit them on the floor, and order everyone else back (crowding them even more).
Actually the cop would probably just start shooting.
Good question. I have never heard the amount the board or the RAC rides Metro. Would be curious to know this. I'm guessing it'd be no different than when the big auto makers fly to DC to get money.
RedLiner's avatar

RedLiner · 630 weeks ago

You've got to be kidding me. Metro cannot detain passengers in the metro just for having gotten on the metro in the first place. The passengers had no information- as far as they knew, it could have been a terrorist attack, zombie apocalypse, who knows. Are they just supposed to wait in the car indefinitely until help arrives?
2 replies · active 630 weeks ago
As on Red Liner to another:

Yes, of course you are supposed to wait in the car. How else will you be safe from the zombies? (At least, until they start hunting in the tunnels!)
MetroScum's avatar

MetroScum · 630 weeks ago

Could have been a freakin a-bomb in DC that killed the power. Meanwhile, Metro says sit there and suck in the radiation for a few hours. Maybe they figure, dead customers can't sue?
UnSuck Fan's avatar

UnSuck Fan · 630 weeks ago

Hey, Dumb@ss Downs. Don't forget that we'll need to rip out all of the signage throughout all of the trains regarding how to self-evacuate. If there isn't any instructions, maybe we won't self-evacuate. So stupid!
When the issue of Loudon County financing the Silver Line was hot, there was comment after comment over at the Post blogs about how DC residents were "embarassed" that their world class transit system didn't go to the airport. THIS is the type of stuff that should embarass them.
4 replies · active 630 weeks ago
I'm embarrassed by that as well. But I'm MORE embarrassed by everything else wrong with Metro.
MetroScum's avatar

MetroScum · 630 weeks ago

"world class"?

heheheheheheheh
So deemed by people who have never left country.
"World class" is short for "third world class."
Veteran Rider's avatar

Veteran Rider · 630 weeks ago

Well at least when Tom Downs and Michael Taborn are awarded their next bonus, we'll know what it's for. This is classic Metro.
"Silence The Cargo" -- those words really got to me! HellOnWheelz is so right. Anyone riding Metro is not a passenger, not a customer. We are just cargo.
Has the media picked up on this yet? Is there anyone in the media that we can contact? I have a feeling once the general public gets wind of this the idea will disappear very quickly.
2 replies · active 630 weeks ago
Yeah send Dr Gridlock, he'll get to the bottom of this.
CalmTruth's avatar

CalmTruth · 630 weeks ago

7 On Your Side...if you have the time.

7 On Your Side
Phone: 703-236-9778
7onyourside@wjla.com
This seems to assume that there are actually cops on the trains to stop people from evacuating, which just goes to show how out of touch with reality Downs is. Or does he think that all those cops hanging around by the gates and station manager booths were somehow going to stop me from self-evacuating?
1 reply · active 630 weeks ago
Veteran Rider's avatar

Veteran Rider · 630 weeks ago

Or, the police will wait, safely, in the stations, ready to nab anyone walking into the station from the tunnel. But once the passengers realize this, they will stake shelter and stay in the tunnels, trying to outwait the cops... but no one can outwait Metro police who are sitting comfortably, doing nothing, so the passengers will remain in the tunnels, until they become CHUDD.
No, they couldn't arrest riders for self-evacuation. After a reasonable period of time, preventing riders from self-evacuating would be considered false imprisonment. So no "Chief Taborn", your actions would constitute false arrest and malicious prosecution, both of which would open WMATA up to further legal troubles.
1 reply · active 630 weeks ago
Not necessarily. D.C. has a law on the books covering "trespassing on Rialroad Tracks." Virginia, and I think Maryland, too. So, while they may not be able to prevent the initial evacuation, they may certainly be able to charge people with a crime once on the track bed without authorization.

What's really f'd is Metro trying to blame the police for their broken down system that never should have put people in this predicament.
Stan Dessel's avatar

Stan Dessel · 630 weeks ago

That Tom Downs sure is a card! What a sense of humor on that guy.

You're welcome!
Considering MTPD doesn't have the balls to directly confront actual criminals (epic example: http://unsuckdcmetro.blogspot.com/2012/12/mtpd-on... arresting riders in distress seems to be a fair move to legitimate their bonuses...
1 reply · active 630 weeks ago
Dude, MTPD arrests/confronts "actual criminals" every day. It just doesn't make the news.
I agree, it's time for a passenger bill of Rights. I have drafted one, and the comment submission form tells me that I have to split it into more than one comment. So, please read it and submit your comments, but it may come through in more than one comment box.
1 reply · active 630 weeks ago
MetroScum's avatar

MetroScum · 630 weeks ago

Send that thing into a newspaper, get it published as a letter to the editor or something! Maybe it'll end up in the Post's free edition given out at Metro stations- haha.
KathrynA's avatar

KathrynA · 630 weeks ago

WMATA PASSENGER BILL OF RIGHTS 1-4 (Draft 10/21/2013)

1.WMATA passengers have the right to a safe and clean riding environment, free from the threat of crime or safety violations, including in the parking lots, bus boarding areas, escalators, train boarding platforms, and the trains and buses.
2.WMATA passengers have the right to timely and regular updates as to whether key accessiblilty aspects of the WMATA transportation system are in working order, including escalators and elevators.
3.WMATA passengers shall not be held against their will in unbearable conditions on a stalled train. Unbearable conditions include, but are not limited to, excessive heat, excessive cold, lack of air circulation, or hazardous materials.
4.WMATA passengers have the right to disembark any bus or train that is stalled for more than 30 minutes.
KathrynA's avatar

KathrynA · 630 weeks ago

It's time. Please see my suggested draft below and add your own comments:

WMATA PASSENGER BILL OF RIGHTS 5-7 (Draft 10/21/2013)

5.WMATA passengers have the right to immediate assistance from trained police and medical personnel in the event of a crime or medical emergency. WMATA passengers shall not be denied access to the MPD if the WMATA police are unable to respond in a timely fashion.
6.WMATA passengers have the right to courteous and professional interactions with WMATA personnel at all times.
7.WMATA passengers have the right to swift resolution of their problems or referral to a department that can assist them.
3 replies · active 630 weeks ago
These are excellent, Kathryn. What is sad is that you had to even come up with this at all. But as another poster pointed out so well, we're not human beings, to WMATA. Just cargo. Just numbers. They never cared, don't care now, and never will, not with the way things are done.
Bitter Brew's avatar

Bitter Brew · 630 weeks ago

8. WMATA passengers have the right to exit a rail station and receive a refund of their rail fare if, before their travel commences, scheduled train service is interrupted for mechanical, medical, or safety reasons.

Also, shouldn't the draft date be "2/21/2013."

Unsuck, this would make a good upcoming front-page post!
Oops, yeah, I kept retyping the date because my post kept not posting. I like your suggestion for #8. I am thinking about another item involving representation on the board but the wording hasn't come to me yet.
Ever Incredulous's avatar

Ever Incredulous · 630 weeks ago

It'll never work and they'll end up looking like idiots. If I remember correctly, the Metro employee (train operator) self evacuated himself before anyone else did. He set the standard and procedures to follow...
1 reply · active 630 weeks ago
I keep picturing George Costanza rushing out of a kid's party when there was a fire.
Self-evacuation can be very messy and smelly. At least those people on that cruise had plastic bags to do that into.
I want to "self-evacuate" all over Tom Down's chest. Everyone could refer to the act as a "Hot Car."
1 reply · active 630 weeks ago
And thus, a fetish is born.
mtpd watch's avatar

mtpd watch · 630 weeks ago

Right, like MTPD will come out the booth to do shit. They too busy laying game on the shoties.
John J Johnson's avatar

John J Johnson · 630 weeks ago

I suggest that all readers and WMATA employees review the WMATA MSRPH (Metro Safety Rules and Procedures Handbook) SOP#4A, which is regarding passenger self-evacuations. WMATA's own handbook has many of the solutions that the agency needs. Please note that there seems to be no procedures in the event that the Train Operator is unable to contact the Operations Control Center. Here are some excerpts.

Standard Operating Procedure (SOP) #4A Passenger Self-Evacuation From Trains

4A.1 The purpose of this SOP is to establish guidelines for actions to be taken by employees when the possibility of passenger self evacuation exists.
4A.2 This SOP is applicable to all WMATA personnel
4A.3 All WMATA personnel are responsible for being familiar with this SOP and, if present during such an occurrence, for helping the Train Operator to maintain order and calm passengers.
4A.4 The Operations Control Center is responsible for maintaining adequate communications with Train Operators, and for coordinating and directing the actions prescribed in this procedure.
4A.5 Train Operators are responsible for maintaining adequate communications with their passengers and for complying with this procedure.

GENERAL:
4A.7 Every effort should be made to keep trains moving, especially in tunnel areas, because activation of a side door mechanism will prevent a train from moving and may result in an unnecessary evacuation. However, when trains are required to stop between stations, total and effective communications between OCC and the Train Operators and between the Train Operators and their passengers are imperative. OCC must keep Train Operators informed of delays and their estimated duration. In turn, Train Operators must keep their passengers updated with the information provided by OCC and repeat these messages every few minutes. Consistent and frequent announcements aboard the train should ease passenger stress and reduce and/or eliminate unnecessary use of self-evacuation doors.


According to WMATA MSRPH 1.12, all operational employees should have this handbook with them during all work assignments. However, I have personally never seen a copy of this in any form. Even though the WMATA MSRPH is poorly formatted for this function, access to this handbook could drastically reduce confusion about employee responsibilities during a crisis.

WMATA MSRPH 1.12 Operational employees are required to have a copy of the MSRPH, including all current Special Orders in their possession during work assignments.
MetroScum's avatar

MetroScum · 630 weeks ago

IMPRISON THE METRO SCUMBAGS

(But for the board.... they get torture first. Put them on a hot/dark metro train for hours until they're smelling their own puke and piss. LOW LIFE SCUMBAGS)
Tutuvabene's avatar

Tutuvabene · 630 weeks ago

If getting arrested means I get out of a hot tincan without air, so be it. Clap me in irons and take me into the fresh air.

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