
Illustration. Via Flickr
From anonymous:
I took an unexpected trip to L'Enfant Plaza this morning (and wound up being 40 minutes late to work) all thanks to Metro.
I live in Crystal City and work in Rosslyn, so usually I take the Blue Line north to get to work. Today, however, both Blue and Yellow lines were backed up--apparently one of the rails on the Yellow Line bridge between Pentagon and L'Enfant had cracked, so they were single-tracking over the bridge.
As a result, half the Yellow Line trains were normal trains to Ft. Totten, while every other train were "special" trains to Smithsonian, which we were told--repeatedly, by the conductor--would run like a Blue Line train.
Since the platform at Crystal City was packed due to the backup, and I had to wait a ridiculously long time for any train at all to show up, I got on one of those special trains. Again, the conductor repeatedly told us that it was a special Yellow Line train to Smithsonian, so it would run like the Blue Line.
Well, you can probably guess what happened. After a start-and-stop trip through Pentagon City and Pentagon--during which there was a lot of stopping and holding and "moving momentarily"--suddenly we were outside on the Yellow Line bridge. At this point, the conductor told us the train was now a Yellow Line train to Ft. Totten.
If they were going to change the train, couldn't they have said something to us before we left Pentagon, so some of us had the chance to get off? How can they tell us they're going to take us in one direction and then, with no warning, change our destination with passengers on-board?
In the end, I had to get off L'Enfant, transfer to the Blue Line and head all the way back out to Rosslyn. Good thing I have understanding bosses, otherwise I could have lost my job.
Sizzle · 690 weeks ago
I take Red and Green lines to work, so I only get alert messages from WMATA for those lines, and before I even got out of bed this morning, I had 3 messages about various Red Line delays. By the time I got to work (1/2 hour late because GL trains were stuck behind the backed-up YL trains) I had about 5 messages about new Red Line delays and a new Green Line delay. What the hell!?
Vent over.
Will · 690 weeks ago
The system doesn't really have any extra capacity if something goes wrong.
IMO, take users off the system and bus them in. Crystal City to downtown is trivial as WMATA could have used the HOV bridge.
Stephen Kosciesza · 690 weeks ago
Yet the very first notice of that particular delay was at about 9:00, when they warned us to expect RESIDUAL delays, due to an earlier track problem.
I guess they were too busy with the track problem on the Blue/Yellow Line in Virginia, AND the disabled train on the Blue/Green Line in Maryland AND the earlier disabled train on the Red Line.
Single Tracker · 690 weeks ago
DC Denizen · 690 weeks ago
Amy · 690 weeks ago
former employee · 689 weeks ago
Metro expects your boss to be understanding of thier screwed up system. Otherwise if your boss was like Metro's mgmt.., you would see the riders in the unemployment line and there would be no revenue for this system to run the way it does now.
Calabria · 689 weeks ago
@VeggieTart · 690 weeks ago
Kara · 689 weeks ago
Tim · 690 weeks ago
Stephen Kosciesza · 690 weeks ago
Wasn't it a--now, thankfully, former--Metro Board Member who said in the papers that he didn't ride Metro because it was too inconvenient for evening meetings? Translation: The few people who actually have to get somewhere wouldn't be riding Metro, so we the unwashed masses--the livestock--who ride Metro don't really need to get somewhere.
MetroRider · 690 weeks ago
Ohhaitharmetro · 690 weeks ago
So I am like "GUREAT!" . . .Then we reached Eisenhower "We will be holding at Eisenhower". Ten minutes later we leave. Would have been nice if they were a little more forthcoming with delays -- Moral of the story, if they say expect delays, do not be enticed to jump on to the train that is about to leave thinking it will work.
To boot I got to KS, and the down escalator was in escastair mode -- Just to beat you when you are down.
Stephen Kosciesza · 690 weeks ago
I was in the Red Line Mess this morning. It was the fourth of fifth time in two and a half weeks I've used vacation time at work because Metro made me late.
Stan Dessel · 690 weeks ago
VeteranRider · 690 weeks ago
Guest · 690 weeks ago
Stephen Kosciesza · 690 weeks ago
And have you tried calling Metro lately? At least with their complaint department, they ALWAYS say they cannot now answer the phone at the present time (department redundancy department). They suggest leaving a message or TRYING YOUR CALL AGAIN. LATER--which amounts to yet another Metro lie, since they won't be answering later, either.
SoBa · 690 weeks ago
guest · 690 weeks ago
GlenmontGirl · 690 weeks ago
guest · 689 weeks ago
http://www.cafepress.com/metromess
:)
Petworth87 · 690 weeks ago
Matt G · 690 weeks ago
Stephen Kosciesza · 690 weeks ago
So here's Metro messing up again, and giving us condescending lectures on how to ride well!
When Metro plays for us, "First time riding Metro?" I wonder how many people are thinking, "No, LAST!"
GlenmontGirl · 690 weeks ago
MakeItStop · 690 weeks ago
anon · 690 weeks ago
Matt G · 690 weeks ago
UnSuck Fan · 690 weeks ago
Kara · 689 weeks ago
I will lay good money that they leave the fare gates at that end working though.
anon · 689 weeks ago
Ok, no problem, you figure. But escalators are narrow, and a LOT of people seem to not grasp the idea that they are now two-way avenues. So you see a crowd going up the now-stairs as a train is unloading, and some of the people are walking on the left, leaving no possible way for the people at the mezz level to get down - until the crowd clears out, by which time the train's long gone.
Sure, they could push their way down, but somehow that seems like it would end badly for everyone..
@MegE_N · 690 weeks ago
Laurence · 690 weeks ago
unsuckdcmetro 92p · 690 weeks ago
Single Tracker · 689 weeks ago
In the past 1.5 years, I've been late to work 3 times. All 3 times were because of the metro. One was 30mins late, the other two were 15mins late.
You're not going to lose your job with a record like that. And if you did, that's grounds for a lawsuit for false termination.
Unless explicitly stated otherwise in your contract, no one is going to fire you because the metro made you late. Simple as.
MetroRider · 689 weeks ago