Wednesday, January 25, 2012

Safety Wild West?


For all the inconvenience of weekend disruptions to "rebuild the system," you'd think there would have been at least some noticeable improvement in Metro's performance and safety.

But it seems to be getting worse. There are delays and breakdowns of one kind or another nearly every day now.

By my unscientific count, there were 24 "disabled train" alerts over the past 30 days and 42 "train malfunction" alerts.

There were also two circuit malfunctions, nine switch problems, and three signal problems.

These numbers come from a search of Metro's Twitter feed over 30 days. There are no doubt many more incidents that went unreported.

Of course, we'll never know the real numbers as Metro stopped posting their disruption reports when the new communications team came aboard. The ever more opaque public transit system is forced by no regulatory body to disclose all of its mishaps to those who pay to ride it.

Ahh, the new transparency.

Even worse, DC Mayor Vincent Gray, Gov. Bob McDonnell (R-Va.), and Gov. Martin O'Malley (D-Md.) praised Metro because there were no fatalities! Talk about a low bar.

Remember Metro's recent spate of brakes falling off?

One Metro source said "we may not have killed anybody, but it's not for lack of trying."

Then there's a report of a 10-car train that somehow ran an entire Red Line run without anyone from Metro noticing. How does that happen?

Metro spokesman Dan Stessel told the Examiner those responsible would receive “strong disciplinary action.” According to WJLA, they were given unpaid suspsensions, which they'll probably fight. They'll definitely be back at work at Metro, just hopefully not with our lives in their hands.

But these 10-car clowns weren't the Metro high achievers. One Metro source tells me Metro recently ran a 12-car train on the mainline that was finally noticed by an operator. That didn't end up on Metro's Twitter feed.

What's next 14? 16? Keep reaching for the skies, Metro!

The same day as the 10-car train incident, one source told me there was another case of Metro incompetence. This time, a 6-car train was coupled with another 2-car set to which it was not meant to be coupled. The two cars were not meant to be moved and had their brakes fully locked. They were dragged by the 6-car train onto the mainline. Of course, that's not a good thing.

From the source:
The Alexandria shop sent a train out for a track test. They were checking the train to see if it would fail after a major problem had occurred. Standard practice. The issue is they sent a junior mechanic to ride the train in case it broke down or failed while on the mainline. The train went down in an interlocking on the Blue Line. The train was down for around 90 minutes! The mechanic was new and useless.

The train was stuck, and OCC [Metro's control center] did not have good radio reception, the operator was not very experienced, and the junior mechanic and his lack of train knowledge and communications skills added to the mayhem.

The OCC controller, Ms. Allen, was taken off the radio because she lost her cool and blew up.

It took a road mechanic who was coming on duty to get the train moved. He had the problem diagnosed in a matter of a couple minutes, and the train was taken into the yard.

Monday morning we came in and checked the incident log for the previous Friday to see the details of the incident. There is no record of the downed train in the system. It was removed. My guess was it was erased to save the OCC controller.
I asked another source about this incident and the super sized trains, and they said "all in a day's work at Metro. It's only going to get worse as the last few competent people retire."

Adding to this is a pretty disconcerting "safety report" Metro is set to present the Board. According to the report, customer injuries are up 35 percent, while passenger trips are down 6 percent. (It should be noted that employee injuries decreased by 24 percent.)

Despite PR spin and a lot of talk, all of this leads me to believe that the wild west "safety culture" of Metro has not been tamed at all.

Other items:
More Dulles rail blues (Examiner)

Comments (36)

Loading... Logging you in...
  • Logged in as
Of course I am absoulutely sick to hear of my safety on metro being downplayed by the organization... but where the hell is the media with all of this? Why is it that only a few (the people on this blog, maybe a few others) even care about stuff like this?

If half of the orgs in the "As Seen On" column picked up more of these events, there MAY actually be a public outcry to hold WMATA accountable, but until they stop using events like this to fill whitespace on a slow news day, things will never change.

One-Off events happen... as much as I may not like it, there are going to be events where employees are neglegent, or just plain incompetent... but if the 'unscientific count' of bad events is any indication, this is absolutely not a case of the Mondays. It is business as usual....
6 replies · active 687 weeks ago
Have you SEEN Dr. Gridlock's sorry excuse for Metro Coverage on the Washington Post? The guy still thinks Stessel can be trusted.

"Why are some platforms on the middle and others on the side?" Was one of the hard hitting questions he had a "regular rider" PLANT ask Sarles... its a joke...
Unfortunately, I have seen his coverage... its the same story, different cog in the wheel... quite frankly, I don't care what Sarles was asked in his wannabe press conference...

This may piss a lot of people here off, but its finally time I say it. I am a 20something, (very) soon to be a 30something... we need to fix the problem within this (and MANY other) organization where the people with OLD ideas and OLD solutions are still in power. nothing NEW gets done with OLD ideas. The average age of the employee nation wide has gone up, and progress has slowed as a result. I'm going to go out on a limb and say that "years" is a qualification for senority at metro.
Looking at other, non-related, businesses and industries which are succeeding, and exceling in today's market, they are not run by officials with OLD ideas. They are run with NEW ideas, often sourced from senior officals which would not qualify their senority with "years".
"NEW" ideas, especially among managers, may bring benefits in terms of general accountability and corporate culture. However, if these new workers are like the junior mechanic in the story from the Metro source, they need to be supervised and thoroughly trained by one of the "OLD" ones -- the ones who have the skills and expertise.
It's only a matter of time before one of my bretheren literally eats one of you.... http://metroescalator.wordpress.com
Blog Reader's avatar

Blog Reader · 687 weeks ago

Funny idea, but poorly executed. Your blogsite, which I thoroughly checked out, is really, really dumb. It's a waste of Wordpress.
Thanks for the comment. Your feet are mine.
Everly Anon's avatar

Everly Anon · 687 weeks ago

"We may not have killed anybody, but it's not for lack of trying."

That should be their new motto.
2 replies · active 687 weeks ago
I always thought that my old SmartBenefits receipts should have had "The future is dying on Metro" at the bottom instead of "riding"....
Anony Mouse's avatar

Anony Mouse · 687 weeks ago

But, ironically, they HAVE killed people, without even trying!
Soylent Green Line's avatar

Soylent Green Line · 687 weeks ago

I've said it before and I'll say it again (on days I'm too lazy to come up with more germane commentary).

What happens when the brake pads fall off of a yellow or blue line train on the raised tracks over Reagan, or on the yellow line bridge across the Potomac?
2 replies · active 687 weeks ago
UnSuck Fan's avatar

UnSuck Fan · 687 weeks ago

Soylent Green Line, exactly as BradK stated in his last sentence "Business as usual" when the brake pads fall off over Reagan or the Potomac.
I hope you can swim! Otherwise, just keep a life jacket in your briefcase.
Metro's already proven they can kill people with no repercussions at all. Why should they bother improving?
hrh king friday 13's avatar

hrh king friday 13 · 687 weeks ago

This post terrifies me.
These clowns aren't accountable to ANYONE. What do you expect?
I too am scared to ride metro. With each passing day, I become more and more likely to ditch metro all together. I wish I could keep riding, I really want to reduce our impact on the environment and reduce traffic in the Washington DC metro area. However, I cannot justify risking my life and my wife's life on a system that seem to care so little for my safety. I'm sorry to say, but in the near future, I will be eliminating my use of Metro. I may take it once in a blue moon, but it will no longer be a primary communiting option I choose.
This is small potatoes, I know, but yesterday evening about 5:00, there was no "up" escalator in operation at Bethesda. That is one of the long ones - 173 steps long, to be precise (yeh, I counted).

The good news is that there was one "down" escalator running. I guess that counts as an accomplishment.
4 replies · active 686 weeks ago
My bro Kenny and friends were just taking a break. Chill, dude. Seriously, you expect us to always carry you porkbellies? http://metroescalator.blogspot.com
Blog Reader's avatar

Blog Reader · 687 weeks ago

Dumb dumb dumb dumb
I have ran into the same thing at that entrance. A crowd hiking up the stopped escalator and the occasional person riding down the moving one.
One of the occasional people moving down against the flow at Bethesda Metro last week could well have been me. I was less than half way up when the escalator decided to take what I can only assume was a much needed rest. (sic) I stood still asking others to just go around me while I apologized to everyone I could. Please believe me, had I tried walking the rest of the way up the escalator, the ambulance I would have needed would have inconvenienced many people for much longer. I'm one of the thousands of people who ride Metro each day whose handicap isn't immediately noticeable, but it's real, none the less. I wish i had a different solution, but unfortunately I don't. (The escalator problem was actually the "third light on a match" for me that day. First the Number 8 buses in Alexandria missed 2 routes due to heavy traffic on 395, according to the driver, but meant I was going to be 30 minutes late to work. Secondly, the Red Line metro train I jumped onto at Gallery Place/China Town unloaded about 3 minutes after I boarded the train. (I should have known it wasn't good luck, but bad, that I was actually able to get on the train..lol). The third "event" was the escalator at Bethesda -- and all of this before 9:30 in the morning...what a day!!! lol )
Catoe flew; Sarles and Jeter knew! Turk 182!
4 replies · active 687 weeks ago
I don't get this comment. Care to explain?
It's a reference to the Movie Turk 182, starring Timothy Hutton..... Mid 80's timeframe.
I don't get it and it has been posted daily, but it is quite catchy.
UnSuck Fan's avatar

UnSuck Fan · 687 weeks ago

Wait, I can get WMATA stories from somewhere else other than UnSuck's blog? IF I happen to see/hear the news anywhere else, it's old news as it was reported here FIRST!

Oh, and I read Tweets from him and you too. :-)
Why do you think I've been BASHING Dr Gridlock left and right on this blog?
He's supposed to be covering Metro for the largest Newspaper in the region, and he does NOTHING but repeat Stessel and WMATA's complete and utter BS over and over again... He's one of the most pathetic excuse for a journalist I've seen in quite some time!
UnSuck Fan's avatar

UnSuck Fan · 687 weeks ago

I was being sarcastic, John. :-) I can't remember when I stopped looking at Dr. Gridlock's column. All I vaguely remember was someone saying that this guy isn't as good as the last guy. Even though I was occasionally reading his column, after hearing that comment, I stopped altogether.

Again, I generally follow only UnSuck and now FixWMATA too (well, at least his tweets). If I want _current_ WMATA news, I find it here; everyone else regurgitates.

Funny how I read this blog every day and I'm occasionally surprised that this blog was started in 2009. I don't know if it's because of the daily happenings that are reported here, or if it's because the problems seem to be indefinite. (Was that redundant?)
Unsuck and FixWmata twitter feeds give a far more up to date and accurate account of whats going on than wmata, gridlock, etc combined.

The sad thing is, unlike wmata and gridlock, these guys ARENT getting paid!
Elizabeth's avatar

Elizabeth · 687 weeks ago

As to all of the longer trains that WMATA is or is not authorizing...I figure, give them credit for trying to reduce the rush hour crush by adding more cars...sweet really- and shows initiative! Is it safe? Probably not- but let's face it, riding Metro isn't necessarily safe, so in the grand scheme of things...(BTW- I was joking, not about safety, but about giving credit to WMATA for...ANYTHING)
Looks like your crystal ball was operating, Unsuck! What kind of safety culture leads to rails that break underneath operating trains? And didn't they just rebuild the stretch of the Red Line where today's problems originated?
The Examiner's Kytja Weir is pretty good, although her Twitter feed provides better up-to-the minute info.
http://washingtonexaminer.com/people/kytja-weir

Post a new comment

Comments by

 
Creative Commons License
This work is licensed under a
Creative Commons Attribution-Noncommercial 3.0 Unported License.
Site Meter