
For all the inconvenience of weekend disruptions to "rebuild the system," you'd think there would have been at least some noticeable improvement in Metro's performance and safety.
But it seems to be getting worse. There are delays and breakdowns of one kind or another nearly every day now.
By my unscientific count, there were 24 "disabled train" alerts over the past 30 days and 42 "train malfunction" alerts.
There were also two circuit malfunctions, nine switch problems, and three signal problems.
These numbers come from a search of Metro's Twitter feed over 30 days. There are no doubt many more incidents that went unreported.
Of course, we'll never know the real numbers as Metro stopped posting their disruption reports when the new communications team came aboard. The ever more opaque public transit system is forced by no regulatory body to disclose all of its mishaps to those who pay to ride it.
Ahh, the new transparency.
Even worse, DC Mayor Vincent Gray, Gov. Bob McDonnell (R-Va.), and Gov. Martin O'Malley (D-Md.) praised Metro because there were no fatalities! Talk about a low bar.
Remember Metro's recent spate of brakes falling off?
One Metro source said "we may not have killed anybody, but it's not for lack of trying."
Then there's a report of a 10-car train that somehow ran an entire Red Line run without anyone from Metro noticing. How does that happen?
Metro spokesman Dan Stessel told the Examiner those responsible would receive “strong disciplinary action.” According to WJLA, they were given unpaid suspsensions, which they'll probably fight. They'll definitely be back at work at Metro, just hopefully not with our lives in their hands.
But these 10-car clowns weren't the Metro high achievers. One Metro source tells me Metro recently ran a 12-car train on the mainline that was finally noticed by an operator. That didn't end up on Metro's Twitter feed.
What's next 14? 16? Keep reaching for the skies, Metro!
The same day as the 10-car train incident, one source told me there was another case of Metro incompetence. This time, a 6-car train was coupled with another 2-car set to which it was not meant to be coupled. The two cars were not meant to be moved and had their brakes fully locked. They were dragged by the 6-car train onto the mainline. Of course, that's not a good thing.
From the source:
The Alexandria shop sent a train out for a track test. They were checking the train to see if it would fail after a major problem had occurred. Standard practice. The issue is they sent a junior mechanic to ride the train in case it broke down or failed while on the mainline. The train went down in an interlocking on the Blue Line. The train was down for around 90 minutes! The mechanic was new and useless.I asked another source about this incident and the super sized trains, and they said "all in a day's work at Metro. It's only going to get worse as the last few competent people retire."
The train was stuck, and OCC [Metro's control center] did not have good radio reception, the operator was not very experienced, and the junior mechanic and his lack of train knowledge and communications skills added to the mayhem.
The OCC controller, Ms. Allen, was taken off the radio because she lost her cool and blew up.
It took a road mechanic who was coming on duty to get the train moved. He had the problem diagnosed in a matter of a couple minutes, and the train was taken into the yard.
Monday morning we came in and checked the incident log for the previous Friday to see the details of the incident. There is no record of the downed train in the system. It was removed. My guess was it was erased to save the OCC controller.
Adding to this is a pretty disconcerting "safety report" Metro is set to present the Board. According to the report, customer injuries are up 35 percent, while passenger trips are down 6 percent. (It should be noted that employee injuries decreased by 24 percent.)
Despite PR spin and a lot of talk, all of this leads me to believe that the wild west "safety culture" of Metro has not been tamed at all.
Other items:
More Dulles rail blues (Examiner)
BradK · 687 weeks ago
If half of the orgs in the "As Seen On" column picked up more of these events, there MAY actually be a public outcry to hold WMATA accountable, but until they stop using events like this to fill whitespace on a slow news day, things will never change.
One-Off events happen... as much as I may not like it, there are going to be events where employees are neglegent, or just plain incompetent... but if the 'unscientific count' of bad events is any indication, this is absolutely not a case of the Mondays. It is business as usual....
John · 687 weeks ago
"Why are some platforms on the middle and others on the side?" Was one of the hard hitting questions he had a "regular rider" PLANT ask Sarles... its a joke...
BradK · 687 weeks ago
This may piss a lot of people here off, but its finally time I say it. I am a 20something, (very) soon to be a 30something... we need to fix the problem within this (and MANY other) organization where the people with OLD ideas and OLD solutions are still in power. nothing NEW gets done with OLD ideas. The average age of the employee nation wide has gone up, and progress has slowed as a result. I'm going to go out on a limb and say that "years" is a qualification for senority at metro.
Looking at other, non-related, businesses and industries which are succeeding, and exceling in today's market, they are not run by officials with OLD ideas. They are run with NEW ideas, often sourced from senior officals which would not qualify their senority with "years".
Joolz · 687 weeks ago
metroescalator -62p · 687 weeks ago
Blog Reader · 687 weeks ago
metroescalator -62p · 687 weeks ago
Everly Anon · 687 weeks ago
That should be their new motto.
jkuchen · 687 weeks ago
Anony Mouse · 687 weeks ago
Soylent Green Line · 687 weeks ago
What happens when the brake pads fall off of a yellow or blue line train on the raised tracks over Reagan, or on the yellow line bridge across the Potomac?
UnSuck Fan · 687 weeks ago
Red Line · 687 weeks ago
Cynic · 687 weeks ago
hrh king friday 13 · 687 weeks ago
John · 687 weeks ago
K-anon · 687 weeks ago
Grax · 687 weeks ago
The good news is that there was one "down" escalator running. I guess that counts as an accomplishment.
metroescalator -62p · 687 weeks ago
Blog Reader · 687 weeks ago
Kara · 687 weeks ago
krikket · 686 weeks ago
Turk 182 · 687 weeks ago
unsuckdcmetro 92p · 687 weeks ago
metroescalator -62p · 687 weeks ago
16 cents · 687 weeks ago
metroescalator -62p · 687 weeks ago
@FixWMATA · 687 weeks ago
Compare this story from UnSuck to today's Metro stories from:
TBD: Commuting's intense emotions come out online in Twitter 'micro-participation'
http://www.tbd.com/blogs/tbd-on-foot/2012/01/comm...
WashingtonPost: (nothing)
Metro gets away with being crap because NOBODY in the media keeps them in check or airs their dirty laundry. The best we get is vague questions that may imply a problem followed quickly by a press release by DS.
Local TV and Newspapers: FORGET DS AND THE BS! Be reporters again!
unsuckdcmetro 92p · 687 weeks ago
UnSuck Fan · 687 weeks ago
Oh, and I read Tweets from him and you too. :-)
John · 687 weeks ago
He's supposed to be covering Metro for the largest Newspaper in the region, and he does NOTHING but repeat Stessel and WMATA's complete and utter BS over and over again... He's one of the most pathetic excuse for a journalist I've seen in quite some time!
UnSuck Fan · 687 weeks ago
Again, I generally follow only UnSuck and now FixWMATA too (well, at least his tweets). If I want _current_ WMATA news, I find it here; everyone else regurgitates.
Funny how I read this blog every day and I'm occasionally surprised that this blog was started in 2009. I don't know if it's because of the daily happenings that are reported here, or if it's because the problems seem to be indefinite. (Was that redundant?)
John · 687 weeks ago
The sad thing is, unlike wmata and gridlock, these guys ARENT getting paid!
Elizabeth · 687 weeks ago
Anon · 686 weeks ago
Colin · 686 weeks ago
http://washingtonexaminer.com/people/kytja-weir