Via Timothy
This Metro story was so hard for me to believe that I'm not sure I really do, even though four sources tell me it's true.
Apparently, if you pass out on the last train of the night and make it to the end of the line unconscious, Metro will run a special, unscheduled train--even two--to bring you to your intended destination.
Here's how it works.
When the trains reach the end of the line, operators are supposed to walk through the train. Sometimes, they find a passed out passenger.
When that happens, one source said "it is common for drunks at the terminus stations to be taken back downtown on special trains."
Three other sources confirmed this, one adding that sometimes, the operators don't make the walk through. In these cases, the passed out person may find themselves in the rail yard.
"I think it's the most ridiculous thing," said one source. "They call central, they call a supervisor, they call transit police, they find out where the drunk is going, and they take them there. It's a rail car limo service for one. How many dollars does that cost?"
The source said it happens "every other week" and started when Metro began staying open until three on weekend nights.
"They had one [drunk] in Vienna the other day," one source said. "He had to switch to the Green Line, so they ran him back downtown on a special train and then ran a special Green Line train to take him home."
But you don't even have to be wasted to get a special train.
One employee told me about a time recently when a customer showed up to catch the last train into town one weekend night only to find the train had already left.
The employee wasn't sure if the train left early or the customer was late, but the customer began to get very angry and threatened to sue, saying the schedule was a legal contract. He even called central control to complain. (The employee was unsure how they knew the number.) After escalating the argument, Metro caved and ran a special train to take him from Dunn Loring to Ballston.
Another source said he was less concerned with the money Metro spends on these special trains but rather that running extra, unscheduled trains can potentially narrow already very tight windows during which vital repairs to the system can be done.
"Metro staying open that late makes it very hard to do some of the heavy lifting repairs that are needed all over the system," they said. "These drunks need to take their own responsibility and either not drink so much or suck up a cab fare."
None of the sources knew why Metro does any of this, but one said they thought Metro was probably sued once, and in the aftermath, it became standard operating procedure.
They told me the reason Metro won't move a train when there's a sick customer is that several years ago, a passenger was apparently having a heart attack at Farragut West. Instead of rendering assistance, the train went ahead to Foggy Bottom, near GW hospital. The notion was the patient could get to the hospital more quickly by doing that.
The person turned out to be fine, but sued Metro for not rendering immediate assistance.
When there's a sick customer "they will not move the train now for fear of being sued," the source said. "One person sued, and now the entire system pays for it."
Other items:
It takes a study for journalism to notice handicapped impediments in Metro (Examiner)
Radner · 677 weeks ago
horseydeucey · 677 weeks ago
@MegE_N · 677 weeks ago
anon · 677 weeks ago
@VeggieTart · 677 weeks ago
jkuchen · 677 weeks ago
@perkinsms · 677 weeks ago
Stessel: All our rail gaps are less than three inches.
Clearly, this is the end of the conversation.
http://en.wikipedia.org/wiki/The_Argument_Sketch
SoylentGreenLine · 677 weeks ago
The person that threatened to sue because he or she missed the train and was only trying to get from Dunn Loring to Ballston? /facepalm
As for the drunks, Metro could probably hire a cab for these sorry sods at a cheaper rate than sending them home on a special train. Though, I admit, I am tempted to test this theorem. It would be pretty amazing to zoom along the whole system without stopping at every station on your own private train...
Driver · 677 weeks ago
METRO MAKE NO SENSE · 677 weeks ago
@VeggieTart · 677 weeks ago
For sick "customers" if the patient is ambulatory, get them off the train and onto the platform so it can leave and medical assistance can get there more quickly. And how nice that Metro takes an attitude of "well, it happened *once*, so we have to do it Y way from now on..."
dfgadfgdfg · 677 weeks ago
WTF are we paying for these drunks for?
montagthezine 51p · 677 weeks ago
Matt G · 677 weeks ago
Stan Dessel · 677 weeks ago
Metro ATC · 677 weeks ago
in my opinion, as long as metro stays open as late as it does on the weekends, there will continue to be problems.
Ex metro · 677 weeks ago
Metro could be a decent commuter system, but they've tried to stretch the pizza dough too thinly, and the holes are getting bigger and bigger.
Now, late night service is an entitlement that will never go away.
Enjoy paying for that entitlement durign rush hour
former employee · 677 weeks ago
As far as the drunks on the system, call Metro police have them arrested. Public intoxication is against the law. Easy solution to simple problem.
Mgmt. and the union could not organized an one car funeral without screwing it up. Running the trains late at night does not cause problems; mgmt causes problems.
steve · 677 weeks ago
TeganAnn · 677 weeks ago
Though if its the Metro's fault for missing a connection then they should pay for your cab to your final destination, or if you end up in the rail yard. Along with the conductor who didn't walk though the train getting a reprimand of some sort.
Anon · 677 weeks ago
Unless, as someone pointed out earlier, they're "hitching rides on trains that are being re-positioned anyway".
metro worker · 677 weeks ago
n2deep · 676 weeks ago
Annie N. · 677 weeks ago
anon · 677 weeks ago
former employee · 677 weeks ago
Security guard escorted him off the train and off Metro property. Needless to say that train didnt make revenue that morning.
Metro can't be sued easily and they know it too. Sovereign Immunity is Metro legal pass not to accept responsiblity for a damn thing they do wrong. Threaten Metro with a lawsuit is ignored--laughed at.
I
jkuchen · 677 weeks ago
But seriously--if you're on MARC and overshoot your destination, are they going to let you ride for free to the next one and hitch another free ride back to your station? Of course not. The same logic (I know, difficult word to use with WMATA) should apply to Metro. If you miss your stop and it's the last train, too bad and good luck.
DC Denizen · 677 weeks ago
Metro Ryder · 677 weeks ago
Anonymous · 677 weeks ago
jay norter · 677 weeks ago
I assume it has closed for the night.
June E. · 677 weeks ago
Ex Metro · 677 weeks ago
K-anon · 677 weeks ago
n2deep · 676 weeks ago
UnSuck Fan · 676 weeks ago
Kathryn · 676 weeks ago
Accountant · 676 weeks ago
Those happened in my early 20s, which was 5 or more years ago so maybe things have changed...
Tonylevin · 675 weeks ago
anchorair · 623 weeks ago
Lawyer In Atlanta · 616 weeks ago