
Photo via Michael, whose story is below.
The escalators get all the attention, but these stories make me think the elevators--there are 237 of them--are riddled with problems, too.
From Cheryl:
I had a VERY scary incident at the 7th Street elevator at Gallery Place/Chinatown. around 5:00 p.m. on July 28.From Andrea:
When I got to it, the doors were cracked open, and I assumed the door was just closing so I put my hand in the open slot, and the door opened.
I was about to step on, and looked down because those elevators are used as urinals on a daily basis, so I always look down so I don't step in any puddles.
There was NO ELEVATOR. It was two floors down.
I nearly fell forward, and was saved by grabbing on to the sides of the door to regain my balance.
I came VERY close be being either seriously injured, or even killed!
I've reported it to Metro--not that they'll do anything about it.
This is an outrageous situation. They have hordes of out of control teens entering through those elevators, threatening people, pushing and cussing at people, and jumping the gates EVERY SINGLE DAY without anyone at Metro monitoring that area.
Now, I nearly drop two stories into an elevator shaft!
Must I put my life in jeopardy daily to ride Metro? Apparently so!
I live at Navy Yard and have a young son that still needs a stroller, so we use the elevators quite often.From Michael:
One evening with son and husband in tow, we took the elevator from the platform to the mezzanine only to have the elevator doors begin OPENING about a foot and half before the floor of the elevator reached the floor of the mezzanine.
Startled, we reported the incident to an indifferent station manager who didn't get off the phone long enough to listen to our report.
Thinking this might be a one time incident, we let it go.
However, it's happened TWO more times since, reporting the incident to station managers each time.
It always when the elevator is going up. I can't even begin to think of all the things that could go wrong because of this malfunction.
But what's more bothersome is the apparent lack of concern for the safety of customers from the station managers.
I've attached a pic of the only elevator at the Vienna Metro station. This elevator was originally down for maintenance and scheduled to be back in service on July 18. That date was changed on July 19 to indicate that the elevator would be back in service on July 20th.Other items:
However, the picture shows you what you found if you attempted to use the elevator the morning of July 22 at 7:45 a.m. from the platform level.
Metro renews MetroAccess contract (press release)
Metro workers perform at Kennedy Center (WaPo)
@FixWMATA · 712 weeks ago
Where is the media on this? If we don't have responsibility with the Authority, we don't have responsibility with the Union, and we don't have responsibility with the media who do we turn to? The law? Protests?
What's the next step here? Someone dies due to WMATA's negligence?
James · 712 weeks ago
"Some MORE people die due to WMATA's negligence?"
dcn8v · 712 weeks ago
@Hell_on_wheelz · 712 weeks ago
If it rains while I'm underground - the elevator at Ft Totten WILL be out by the time I get there. If it's out, there might be a sign/barrier posted, it might be reported as out on thePIDs/announcements... but just as likely No Notice.
If you think - hey disabled/elederly can get a shuttle... have you ever tried?
It will take at least an hour (and the swallowing of a gallon of station manager attitude) and then the shuttle will ONLY take you to another station on the line you're on.... which is hosed up in so many ways when the elevator that is out is at a hub station and you need to transfer to the other line!
If Ft. Totten and Gallery Place are out, I'm more or less hosed - Backtracking to Bethesda for a J bus, Twinbrook for a C4 or Rockville/Shady Grove for a Q bus are my only options (again depending on the Red Line elevators that are also out).
F'n JD · 712 weeks ago
hrh king friday 13 · 712 weeks ago
Sam · 712 weeks ago
@ChrisHowdy · 712 weeks ago
Either way, it's not really an argument to be made -- it's not like they have to dig shafts and install new elevators (as would be the case in, say, New York). The infrastructure is there, it's just maintained in the most piss-poor way imaginable.
The More You Know... · 712 weeks ago
WTF · 712 weeks ago
Caitlyn · 712 weeks ago
@Hell_on_wheelz · 712 weeks ago
Anonerly Ever · 712 weeks ago
Sam · 712 weeks ago
RGG · 712 weeks ago
WTF · 711 weeks ago
WTF · 712 weeks ago
@WMATAdotcom · 712 weeks ago
Soylent Green Line · 712 weeks ago
Not even death will dissuade WMATA, I'm afraid.
Anony Mouse · 712 weeks ago
RedLineROFL · 712 weeks ago
Didier · 712 weeks ago
@FixWMATA · 712 weeks ago
WTF · 712 weeks ago
BradK · 712 weeks ago
But reporting real problems and not fabricating problems is ALSO a big issue with riders.
I am not 100% certain that this is the way metro elevators work, but every elevator I have ever seen - EVER SEEN - does not have a motor on the outer door. This is important to note because it prohibits Cheryl's story from being 100% accurate.
The way elevators work is that when the car arrives at a stop point (floor) it opens its doors. In turn, it unlocks and pulls open the outer doors as well.
My guess, the elevator in Cheryl's story was broken, and the door was cracked a bit... but if the door was only 'cracked' it did not open itself fully. It is important to make this distinction because although this rider probably did not break the elevator... i would be willing to bet that it did not break itself.
As for other accounts, where the elevator doors open while the stupid thing is not stopped... well, that is a programming issue that metro should resolve.
It seems that once again we have a post that highlights a physical problem (such as a hot car/station, broken escalators, elevators, etc) shows the ineptitude of Station managers, and at the same time, highlights issues (not necessarily problems) with riders as well.
@Hell_on_wheelz · 712 weeks ago
I was stuck in a Rockville street side elevator a few months ago. The outter doors came open a bit but the inner doors remained shut. The station manager (J. Stroud) was able to open the outter doors as described by Cheryl.
The inner doors did not budge and so Mr. Stroud called RFD who had to pry the inner doors open.
Metro elevators are set to "travel" - even if no one is on them they will move from one floor to another after a predetermined period of inactivity. From my brief experience, elevators with broken/shut interior doors will engage in traveling - leaving behind partially to fully open outter doors in its wake.
BradK · 712 weeks ago
to recap using phrases you used:
An elevator went to wherever cheryl was on the GP/Chinatown station, the doors didnt open for the person that was there before her, but the mechanism unlocked the outer door. (As I stated, there probably truly is a maintenance issue here, as the door weights should force the door closed far enough to re-engage the locks) the door weights weren't set right, and the door opened a little bit. The elevator 'travel'ed somewhere else leaving the door partially open. Cheryl came along and pulled the door open (probably with very little effort)
ANON · 712 weeks ago
ANON · 712 weeks ago
STOP MAKING UP STORIES
Anonerly Ever · 712 weeks ago
BradK · 712 weeks ago
What I said above was that possibly the door locking mechanism on said shaft was broken, and the door didnt lock closed... somehow the door got cracked open...
The statement that i made was that when the OP put her hand in between the door to 'stop' it from closing... the door did NOT open by itself.
Kara · 712 weeks ago
ANON · 712 weeks ago
you're a moron and you did not see it happen.
More is More · 712 weeks ago
Refer to the story of the woman who fell to her death at the Gallery Place condos when the elevator doors opened but no elevator was there:
http://www.washingtonpost.com/wp-dyn/content/arti...
BradK · 712 weeks ago
That story has no relevance to a door opening by itself.
hrh king friday 13 · 712 weeks ago
mrmetro · 712 weeks ago
ANON · 712 weeks ago
@ChrisHowdy · 712 weeks ago
Creates a bottleneck and a lot of congestion -- especially in the PM when two trains are offloading around the same time -- and if the platform's especially crowded I could see it being fairly dangerous with people standing in that area an others trying to squeeze by.
@VeggieTart · 712 weeks ago
Cheryl said that she thought the doors were closing and wanted to try to catch the elevator. People do stick appendages between closing doors all the time. Personally, if it were me, I wouldn't try to force the doors further open if they were only open "a crack", but then Metro elevators are notoriously SLOW as well.
Ernes · 712 weeks ago
@megster67 · 712 weeks ago
WTF · 711 weeks ago