Monday, August 1, 2011

Are the Elevators Just as Screwed?


Photo via Michael, whose story is below.


The escalators get all the attention, but these stories make me think the elevators--there are 237 of them--are riddled with problems, too.

From Cheryl:
I had a VERY scary incident at the 7th Street elevator at Gallery Place/Chinatown. around 5:00 p.m. on July 28.

When I got to it, the doors were cracked open, and I assumed the door was just closing so I put my hand in the open slot, and the door opened.

I was about to step on, and looked down because those elevators are used as urinals on a daily basis, so I always look down so I don't step in any puddles.

There was NO ELEVATOR. It was two floors down.

I nearly fell forward, and was saved by grabbing on to the sides of the door to regain my balance.

I came VERY close be being either seriously injured, or even killed!

I've reported it to Metro--not that they'll do anything about it.

This is an outrageous situation. They have hordes of out of control teens entering through those elevators, threatening people, pushing and cussing at people, and jumping the gates EVERY SINGLE DAY without anyone at Metro monitoring that area.

Now, I nearly drop two stories into an elevator shaft!

Must I put my life in jeopardy daily to ride Metro? Apparently so!
From Andrea:
I live at Navy Yard and have a young son that still needs a stroller, so we use the elevators quite often.

One evening with son and husband in tow, we took the elevator from the platform to the mezzanine only to have the elevator doors begin OPENING about a foot and half before the floor of the elevator reached the floor of the mezzanine.

Startled, we reported the incident to an indifferent station manager who didn't get off the phone long enough to listen to our report.

Thinking this might be a one time incident, we let it go.

However, it's happened TWO more times since, reporting the incident to station managers each time.

It always when the elevator is going up. I can't even begin to think of all the things that could go wrong because of this malfunction.

But what's more bothersome is the apparent lack of concern for the safety of customers from the station managers.
From Michael:
I've attached a pic of the only elevator at the Vienna Metro station. This elevator was originally down for maintenance and scheduled to be back in service on July 18. That date was changed on July 19 to indicate that the elevator would be back in service on July 20th.

However, the picture shows you what you found if you attempted to use the elevator the morning of July 22 at 7:45 a.m. from the platform level.
Other items:
Metro renews MetroAccess contract (press release)
Metro workers perform at Kennedy Center (WaPo)

Comments (43)

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I think in that last sentence, you meant to meant to say:

"Some MORE people die due to WMATA's negligence?"
I also saw that article and thought, "Wow. Of all the softball things to cover."
Next step is an ADA lawsuit against WMATA. Which will take time and dollars away from fixing things!
5 replies · active less than 1 minute ago
hrh king friday 13's avatar

hrh king friday 13 · 712 weeks ago

Tie ADA judgement awards to management/WMATA board member salaries and things would change real quick.
Unfortunately, the ADA only calls for pre-1992 buildings to be made more accessible when "readily achievable" and "easily accomplishable". With WMATA's budget gap, they can easily argue that it is not easily accomplishable to make the stations more compliant with ADA requirements. Not saying that it's the right or wrong argument, just that it is likely to come up.
The More You Know...'s avatar

The More You Know... · 712 weeks ago

Yes but they already have elevators, they just don't work.
Do you still get paid when your stupid lawsuits get thrown out of court?
it doesn't make sense to me how these elevators break so often. I live in a building with elevators, work in buildings with many elevators and not a single one breaks, ever. what is wrong with them? I actually have a theory that they put elevators 'out of service' to provide jobs for the people driving the shuttle buses. just an idea.
6 replies · active less than 1 minute ago
Anonerly Ever's avatar

Anonerly Ever · 712 weeks ago

Maybe the driver was late cause he was stuck on a Metro elevator.
I imagine that an office building elevator is treated with more respect than a Metro elevator. I doubt that there are "unruly youths" peeing (or worse), kicking the doors, or climbing in them like they are jungle gyms.
Your building probably doesn't have 237 of 'em.
Exactly which Metro station has 237 elevators?
If a regular building maintained its elevators and escalators the way Metro does, it would lose tenants. But what are you going to do? Drive?
Soylent Green Line's avatar

Soylent Green Line · 712 weeks ago

So, what about WMATA has changed since the Red Line accident? Who was fired? Who was held responsible? How has WMATA policy changed in a substantive way?

Not even death will dissuade WMATA, I'm afraid.
Anony Mouse's avatar

Anony Mouse · 712 weeks ago

You want working ELEVATORS, too?! Apparently, you believe in slavery.
RedLineROFL's avatar

RedLineROFL · 712 weeks ago

I’m still on the fence on whether they care, or just love the attention.
The elevators have been a problem for a while. One issue is prolonged exposure to outside elements (as with the escalators). When it rains, the shafts become waterfalls in many places. The problem of maintaining, fixing and replacing them is compounded by the lack of standardization. Sometimes the controls are on the right...sometimes they're on left....sometimes on the right and left. Some have one set of doors...others have two sets. The ones that have two sets...sometimes they're on opposite sides...sometimes they are on adjacent sides. Lack of standardization just aids in driving up the costs of maintenance and repair.
2 replies · active less than 1 minute ago
Waterfalls? If only they had roofs...
Elevators are absolutely a big problem on metro... they always have been....
But reporting real problems and not fabricating problems is ALSO a big issue with riders.

I am not 100% certain that this is the way metro elevators work, but every elevator I have ever seen - EVER SEEN - does not have a motor on the outer door. This is important to note because it prohibits Cheryl's story from being 100% accurate.
The way elevators work is that when the car arrives at a stop point (floor) it opens its doors. In turn, it unlocks and pulls open the outer doors as well.

My guess, the elevator in Cheryl's story was broken, and the door was cracked a bit... but if the door was only 'cracked' it did not open itself fully. It is important to make this distinction because although this rider probably did not break the elevator... i would be willing to bet that it did not break itself.

As for other accounts, where the elevator doors open while the stupid thing is not stopped... well, that is a programming issue that metro should resolve.
It seems that once again we have a post that highlights a physical problem (such as a hot car/station, broken escalators, elevators, etc) shows the ineptitude of Station managers, and at the same time, highlights issues (not necessarily problems) with riders as well.
3 replies · active less than 1 minute ago
Fair enough... as I said... her story isn't false, it is just not 100% true... the concept is simple, the lever that opens the doors caught the outer but not inner door. Putting your hand in the crack of the door did not open it... the doors were pulled open... that is all I said about the incident.

to recap using phrases you used:
An elevator went to wherever cheryl was on the GP/Chinatown station, the doors didnt open for the person that was there before her, but the mechanism unlocked the outer door. (As I stated, there probably truly is a maintenance issue here, as the door weights should force the door closed far enough to re-engage the locks) the door weights weren't set right, and the door opened a little bit. The elevator 'travel'ed somewhere else leaving the door partially open. Cheryl came along and pulled the door open (probably with very little effort)
not true, can't happen. you people lack knowledge and common sense.
you are not telling the truth because the doors can not open with out the elevator there because the equiptment that opens the doors is on the elevator.

STOP MAKING UP STORIES
9 replies · active less than 1 minute ago
Anonerly Ever's avatar

Anonerly Ever · 712 weeks ago

Actually it can happen. I"ve seen it myself 'hough not on Metro... yet.
I did some research because everyone says that doors open by themselves... in the US, it is only lawful to operate elevators that have door mechanisms that work as the ones do on this page: http://science.howstuffworks.com/transport/engine...
What I said above was that possibly the door locking mechanism on said shaft was broken, and the door didnt lock closed... somehow the door got cracked open...
The statement that i made was that when the OP put her hand in between the door to 'stop' it from closing... the door did NOT open by itself.
What does what the law says have to do with what metro does?
I'M an elevator mech. and it can not happen with those type of elevators.

you're a moron and you did not see it happen.
More is More's avatar

More is More · 712 weeks ago

That's incorrect. Elevators malfunction all the time.

Refer to the story of the woman who fell to her death at the Gallery Place condos when the elevator doors opened but no elevator was there:
http://www.washingtonpost.com/wp-dyn/content/arti...
Thats not what that story says at all.. it says the elevator got stuck between floors, someone forced the doors open (on the elevator) and tried to jump to one of the floor doors they opened, the first person made it, the second person didnt...
That story has no relevance to a door opening by itself.
hrh king friday 13's avatar

hrh king friday 13 · 712 weeks ago

Kudos to BradK for looking into this. "Cheryl" was either outright lying or wasn't aware that the door was cracked open and thus maybe deserved to fall to her death for beingclueless and trying to blame this all on Metro (kidding, kidding). Either way, her storry isn't accurate and UnSuck readers get bad info (you win again aimlessly slow-walking clueless girls with clacky heels who ride elevators instead of taking stairs!). That's no excuse for Metro not maintaining the elevators for people who actually NEED them, but it does clear up my personal fear that Metro elevators have become a sort of venus flytrap for riders.
Cheryl is either a liar or an idiot. When a car moves away from a floor a manual interlock is activated. Since when do you call an elevator by putting your hand between elevator doors. metro has issues but this forum is full of weasels.
I say both.
I thought I heard her say she put her fingers in the opening of the door and opened the door herself. dahhhhh if you have to open the door yourself that should tell you something is wrong. If the elevator door does not open please people dont take it upon yourself to put your fingers in the door to open it. THINK
If John Kerry was president, they'd get up out of their wheelchairs and walk again.

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