
“We hit the ground running in February by checking all the vital [air conditioning] components inside every rail car,” said Dave Kubicek, Metro’s Acting Deputy General Manager for Operations.
“It has been a monumental task, however our dedicated car maintenance personnel have been working diligently during the last several weeks to help ensure our customers will be comfortable throughout the spring and summer months while riding Metrorail,” he said.Yeah, uh.
The hot car situation doesn't seem to be getting any better despite Operation Cool Breeze and Metro's assurances that they're on the case.
During a recent temperature peak of the peak, Metro said they'd provide a "wholistic" view of what they're doing about hot cars. So far, that has not been forthcoming, so we decided to give you one based on talking to Metro folks in the know.
First off, let's debunk the notion that Metro has 40 AC techs stationed around the system to pounce on problems.
Two sources confirm that this is utter crap. Any dedicated AC techs Metro has are located in the repair shops, not on the rails.
Why?
According to one source, 99 percent of the repairable parts of the AC system are inaccessible while the car is out servicing customers.
The source said resetting the circuit breakers is the only "fix" that can be made while the car is on the mainline. They said it does sometimes work, but not often.
How often?
The source said on Friday afternoon, out of the 1,100 or so train cars in Metro's rolling stock, 400 were in the shop, isolated or otherwise problematic--mostly because of AC issues. The source said Metro needs 860 cars for normal rush hour service.
The shortage of cars made it impossible for Metro to field "gap trains," trains that are set aside and used on short notice to clear crowding in the case of offloads, etc.
Furthermore, isolating all the hot cars would have basically crippled Metro, the source said, so decisions were made to just isolate the hottest car of a pair. The car left in service was usually pretty hot, too.
If you've jumped from infernally hot car to really hot car, you know what I'm talking about.
The source added that there was such a shortage of cars, one 6-car train with 4 hot cars they'd seen early in the afternoon was still rolling around the system hours later. They added there were reports of other 6-car trains in service with all cars hot.
Six for six sounds pretty holistic.
Another source reiterated their earlier metaphor about fixing the AC: "It's like treating stab wounds with Band-Aids."
It's just August 2, but the good news is Metro is rolling out Operation Santa Ana later this month to test and repair the heating systems of the cars.
Word on the street is it will be a resounding success.;)
Other items:
Man struck by Red Line train (WaPo)
Where your snatched iPhone goes? (Examiner)
Some Metrobus riders getting free rides (Examiner)
Fox5 picks up elevator story
Ever and Anon · 712 weeks ago
Bettyboop[ · 712 weeks ago
If we all quit our jobs and apply for operations jobs and escalator jobs we can change this company in numbers. There needs to be more diversity and stand up to these crooked measures.
@Hell_on_wheelz · 712 weeks ago
And we all know what that will mean for July 2012.
@FixWMATA · 712 weeks ago
If they had TRUELY been fixing the cars back in the cooler months they would have a much smaller number of problem cars now and could turn those around faster.
I'm so sick of the lip-service from WMATA followed by silence when called on the carpet.
JUST FIX YOUR DAMNED EQUIPMENT!!! If this was a private company you'd all be fired by now.
The More You Know... · 712 weeks ago
@FixWMATA · 712 weeks ago
CrazyHorse · 712 weeks ago
Thanks!
@FixWMATA · 712 weeks ago
Kara · 712 weeks ago
Arl Anon · 712 weeks ago
Swanson says she reported the close call using the contact email form on the WMATA website, but never heard back... Metro officials say there is no record of her email.
Yet another Metro fail...
@VeggieTart · 712 weeks ago
Sam · 712 weeks ago
Soylent Green Line · 712 weeks ago
dsfgsda · 712 weeks ago
Guest · 712 weeks ago
How did someone interpret that this means technicians would be in the stations, or "on the rails"?
@FixWMATA · 712 weeks ago
Guest · 712 weeks ago
If people fail to understand a statement, then they set their own selves up for disappointment. You are dismissing a statement that didn't give the details that you all claim.
Yes, I know, WMATA fails to give details, etc...
Enjoy your afternoon gentlemen.
@FixWMATA · 712 weeks ago
@ChrisHowdy · 712 weeks ago
unsuckdcmetro 92p · 712 weeks ago
@ChrisHowdy · 712 weeks ago
guest · 712 weeks ago
When I'm in a hot car, I'm reluctant to report it because I'm already soaked in sweat, so why not double down and get home before they unload the infernal thing and delay my arrival at home, where I have AC?
Guest 2 · 712 weeks ago
WTF · 712 weeks ago
Do. Not. Report.
insder · 712 weeks ago
There are HAVC techs in CMNT. THey have been racking up the OT too. There are only 3-4 workers. with a lot of years in the support shop, who I still do not know what thier funtion is suppose to be. The compressor are sent out for O/H. You may seen of therse guys come out of the air condition room to greet the delivery man or fetch a cup of coffee. THey don't have parts and when asked them about a unit etc. "I don't know, I have not work on that before"
It seems that Mr Kubicek has made corruption legal
Radner · 712 weeks ago
unsuckdcmetro 92p · 712 weeks ago
Radner · 712 weeks ago
Bet · 712 weeks ago
@FixWMATA · 712 weeks ago
dcn8v · 712 weeks ago
Radner · 712 weeks ago
@FixWMATA · 712 weeks ago
Metro Ryder · 712 weeks ago
dklfjdkl · 712 weeks ago
Seriously, you have to exit the car and turn around to see the number. It seems like every third ride home from work is on a no-AC car. I'm willing to take time out of my day to report it, but I typically am so glad to exit that I forget about turning around and writing down the car number. I can see no good reason they don't have it written inside the car other than it cuts down on customer complaints. For this same reason I believe is why their online complaint form is so tedious. Really, we should be able to just type a quick line/time/car/issue form and be done with it instead of the long and detailed info you have to type or it won't be sent.
nick · 712 weeks ago
@FixWMATA · 712 weeks ago
http://www.schuminweb.com/schumin-web/odds-and-en...
guest2 · 712 weeks ago
I am tellin you, if you drive or find other means to work and stop riding Metro they would have to change their budget and reduce the BLOAT!
Amanda · 711 weeks ago