His response is rather lengthy, so click here for the full comment. Here are a couple highlights:
Should you ever see a Metro employee eating in the system, we hope you would point out to them that it is against the rules as the writer did to the DC (and not Metro, we’re happy to say) police officer. You also have the option of reporting that employee to our customer service department – you can do this on-line with our Customer Comment form at http://www.wmata.com/about_metro/contact_us/ridercomment.cfm or by calling our Customer Assistance Line at .
This summer we expect to launch a reinvigorated effort, including a marketing/educational campaign that will use humor, to discourage eating and drinking in the Metro system.